£30,900 basic + bonus & commission (OTE £35k–£40k) | No late evenings | Fast-growing business
Run your own store, drive performance, and build a real career with clear progression to Area Manager.
Store Manager (Sales & Customer Service) – Self Storage
- The Storage Team
- Location: St Helen's
- £14.85 per hour (£30,900 basic) + Bonus & Commission
- On-Target Earnings: £35,000 – £40,000
- 40 hours per week
Join a Business That’s Growing Fast — And Promotes From Within
We’ve grown from just 2 stores to 15 locations in under 5 years — and we’re continuing to expand.
At The Storage Team, we combine high-quality facilities, exceptional service, and a strong sales culture to deliver outstanding results.
We’re now looking for a driven Store Manager to take full ownership of a site and play a key role in our continued growth.
What You’ll Earn:
- £14.85 per hour (£30,900 basic salary)
- Monthly performance bonus up to £275
- Uncapped commission on qualifying sales
- On-Target Earnings: £35,000 – £40,000
- Top performers earned ~25% of salary in bonus & commission last year
- Additional incentives including Store of the Year competitions & prizes
Why This Role Stands Out:
This isn’t just managing a store — you’ll be running it like your own business.
- Direct impact on revenue, occupancy, and pricing
- Autonomy to drive local marketing and sales activity
- Your performance is visible, recognised, and rewarded
If you want a role where effort = reward, this is it.
A Day in the Life:
No two days are the same, but typically you will:
- Handle customer enquiries (phone, online, walk-in) and convert them into move-ins
- Conduct store walkthroughs and viewings to match customers with the right solution
- Maintain exceptional cleanliness standards across the site — from units and corridors to reception and external areas
- Review performance metrics (occupancy, revenue, conversions)
- Coordinate contractors and maintenance work
- Carry out operational checks (H&S, compliance, alarms, equipment)
- Work with the wider team on sales and marketing initiatives
- Ensure every customer receives a first-class experience
Key Responsibilities:
- Full day-to-day management of the store
- Driving sales performance and revenue growth
- Delivering excellent customer service and conversions
- Maintaining exceptional cleanliness and presentation standards at all times
- Ensuring the store consistently reflects our high standards of hygiene and organisation
- Managing health & safety compliance
- Overseeing maintenance and contractor works
- Monitoring and reporting on store performance
- Supporting wider regional operations when required
- Handling alarm call outs / out-of-hours responsibilities
What We’re Looking For:
Professional Skills:
- Experience in a sales or target-driven environment
- Strong commercial awareness
- Competent with IT systems (Excel, Outlook, CRM systems)
- Understanding of health & safety practices
- Full UK driving licence and access to a vehicle
Personal Attributes:
- Self-motivated and results-driven
- Strong communication skills
- Takes pride in maintaining high standards, particularly cleanliness and presentation
- Able to work independently and take ownership
- Professional, reliable, and well-presented
- Positive, “can-do” attitude
Progression & Development:
We are committed to promoting from within.
Many of our team have progressed:
Customer Advisor → Assistant Store Manager → Store Manager → Area Manager
As we continue to grow, opportunities to progress will only increase.
What You’ll Get:
- Competitive salary + uncapped earning potential
- Clear career progression opportunities
- No late evenings
- Birthday day off
- Company pension
- Free on-site parking
- Company events and incentives
- Supportive, close-knit team culture
Working Hours
- 40 hours per week
- Monday to Saturday (stores closed Sundays)
- Flexibility required to support holiday/sickness cover
About The Storage Team:
We provide self storage, business space, and office solutions to both domestic and commercial customers.
Our mission is simple:
To be the leading self storage facility in the UK with regards to cleanliness, service and security.
Apply Now:
If you’re looking for a career with real progression and earning potential, not just another job — we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £14.85 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 2 years (preferred)
- Supervising : 1 year (preferred)
- Customer service: 2 years (required)
- Retail management: 1 year (preferred)
- Management: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
