Job Overview: We are seeking a dynamic and customer-focused Sales Consultant to join our team in our Basingstoke Branch. While prior experience in the sales field is beneficial, it is not a strict requirement. We value individuals with excellent communication skills, a passion for delivering exceptional customer service, and the ability to adapt and learn quickly. As a sales consultant, you will play a crucial role in revenue generation by attracting new customers and ensuring the very best customer satisfaction of existing ones. Average weekly hours 40 hours.
Location - More! Self Storage, Houndmills Road, Basingstoke, RG21 6YU
Expected start date: AS SOON AS POSSIBLE
Pay: £33,636 OTE
Salary: £26,436
Additional uncapped Bonus Paid Every Quarter!
- Customer Acquisition:
- Generate leads through various channels, including online enquiries, walk-ins, and outbound calls.
- Conduct thorough needs assessments to understand customers' storage requirements.
- Effectively communicate the features and benefits of our self-storage solutions.
- Sales and Negotiation:
- Close sales and achieve monthly quotas by utilising strong sales techniques.
- Develop and maintain a sales pipeline to ensure a steady flow of opportunities.
- Negotiate pricing and contractual terms to secure new business.
- Customer Relationship Management:
- Build and maintain strong, long-lasting customer relationships.
- Address customer inquiries and concerns promptly and professionally.
- Proactively follow up with customers to ensure satisfaction and identify opportunities for upselling.
- Product Knowledge:
- Stay up to date on industry trends, competitor offerings, and market conditions.
- Educate customers on the features, benefits, and security measures of our self-storage facilities.
- Administrative Tasks:
- Complete required paperwork and documentation for each sale.
- Ensure accurate and timely entry of customer information into the CRM system.
- Collaborate with the operations team to coordinate move-ins and move-outs.
Qualifications:
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Results-oriented with a desire to meet or exceed sales targets.
- Familiarity with CRM software and basic computer skills. Basic to Intermediate excel skills.
- Knowledge of self-storage operations, security, and facility management is a plus.
Benefits:
- Competitive salary and commission structure. £26,436 salary, OTE £33,636
- Bonus paid monthly up to £600 per month (£7200 yearly)
- Additional uncapped Bonus Paid Every Quarter, if targets met.
- Ongoing training and professional development opportunities.
- Opportunities for career advancement within the organisation.
- 28 days holiday
- Hours of work between 8am-6pm (shorter hours on weekends).
- Free eye test
Job Type: Full-time
Work Location: In person
Pay: £26,436 per year (OTE £33,636)
Additional pay:
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability (typically 1 weekend in every 3 to be worked).
- Hours worked between 9am-6pm (shorter hours on weekends)
Education:
- GCSE or equivalent (preferred)
Experience:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Job Type: Full-time
Pay: From £26,436.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
