An exciting opportunity has arisen within the Non-Emergency Patient Transport Service (NEPTS) for an enthusiastic, dynamic and motivated individual to join our team as a Business Systems Trainer.
This is a key role within the NEPTS Business Systems Team, supporting colleagues across the service to develop the knowledge and confidence needed to use our systems effectively. You will work with a wide range of users, from apprentices and new starters to highly experienced colleagues and external healthcare partners, providing effective training, assessments, familiarisation and advice on all systems used by NEPTS.
If you are the type of person who likes working in a fast paced environment, can react quickly to change, leads by example and is highly motivated to develop others through engaging and high quality training, then we would love to hear from you.
The position is a full time Band 4 role (37.5 hours per week, Monday to Friday 0900-1700), based at our headquarters in Wakefield. Some occasional off site training may also be required.
The post holder will:
identify training needs, develop and deliver training and assessments as required on PTS Systems such as Cleric, GRS, telephony systems, PTS Online.
Create training materials, including user guides and step-by-step tutorials, in a variety of formats.
Conduct live, virtual, and one-on-one training sessions, tailoring the style of delivery to meet the learner needs of the group.
Provide ongoing support and follow ups to ensure successful adoption and implementation of learning.
Monitor and assess training effectiveness.
Review and update existing training packages as necessary.
Carry out performance assessments to determine skill/knowledge gaps.
Maintain a database to record training status of YAS staff, ensuring training is recorded on Trust systems as appropriate.
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant).
27 days annual leave, increasing to 33 with service.
Contributory Pension.
NHS Discounts including shops, restaurants, gyms etc.
Car lease and other salary sacrifice schemes (salary dependent).
Dedicated employee assistance and counselling service.
Opportunities for research participation, career progression and ongoing development.
Well respected, committed and supported staff networks for our workforce.
Please see the attached job description for further information.
When applying, remember to fill out the application in full and check for errors with spelling and grammar. Have someone else check through it if you need to. Also, list your previous employment in date order, starting with the most recent so that we can see the skills you’re currently using.
For your application to be shortlisted you need to use the supporting evidence section to showcase why you are right for the job which should include information such as:
Your previous training experience
Your excellent communication skills
Describing your ability to work under pressure using your initiative to solve problems
Your supporting statement should be at least 2 paragraphs long (around 500 words), but please don’t paste your CV in this section – we will not be able to shortlist if you do.
