Job Title: Sales Account Executive
Reporting to: General Manager / Client Services Manager
Hours: Monday – Friday, 8:30am – 5:00pm
Job Overview
We are seeking a motivated and results-driven Sales Account Executive to join our growing team. This role is ideal for a passionate sales professional who thrives on achieving targets, building strong client relationships, and identifying new business opportunities. The successful candidate will play a key role in driving revenue growth while delivering exceptional customer service and supporting the administration of sales activities.
Key Responsibilities
- Achieve and exceed individual sales targets and key performance indicators.
- Generate new business opportunities through proactive lead generation, networking, and prospecting activities.
- Develop and maintain strong, long-term relationships with new and existing clients.
- Identify opportunities to cross-sell and upsell products and services across the business.
- Provide outstanding customer service throughout the sales process and beyond.
- Manage the administration associated with sales activities, ensuring accurate record-keeping and timely follow-up.
- Work closely with our production team to ensure projects are delivered to client expectations.
- Understand client requirements and provide tailored solutions that add value to their business.
- Monitor market trends and identify opportunities to support business growth.
- Prepare quotations, proposals, and sales documentation as required.
- Maintain an organised pipeline of prospects, opportunities, and customer accounts using CRM systems and internal processes.
- Act as a trusted advisor to clients, providing expert guidance and support.
Skills and Experience
Essential
- Proven experience in a sales, account management, or business development role.
- Strong customer service and relationship-building skills.
- Excellent organisational and administrative abilities.
- Demonstrated success in working towards and achieving sales targets.
- Experience in lead generation and developing new business opportunities.
- Strong communication, negotiation, and presentation skills.
- Ability to identify customer needs and recommend suitable products and services.
- Positive, proactive, and enthusiastic approach to sales.
- A strong "can-do" attitude with a willingness to go the extra mile.
- Self-motivated with excellent time management skills.
Desirable
- Experience within the digital print industry.
- Knowledge of print production processes and branding solutions.
- Experience using CRM systems and sales reporting tools.
Personal Attributes
- Passionate about sales and delivering exceptional customer experiences.
- Driven, ambitious, and target-focused.
- Enthusiastic and energetic with a positive outlook.
- Confident in building rapport with clients at all levels.
- Commercially aware and focused on business growth opportunities.
- Collaborative team player who works effectively across departments.
- Adaptable and solutions-focused when faced with challenges.
Work Location: In person
