We have 2 part-time posts available (22.5 hours per week):
- 1 based at Cannock (Mon-Wed)
- 1 based at Lichfield (Wed-Fri).
When applying please indicate in the supporting information section if you wish to be considered for a particular base, or either.
Are you a confident communicator who prides themselves on strong and compassionate customer service? Would you thrive on working efficiently and effectively within our wider mental health admin team? If so we would encourage your application, even if your experience looks a little different from what we have identified and you think you can bring a good work ethic to this role.
Ideally you would hold a Business Admin qualification eg NVQ level 2 (or equivalent and/or experience), however this is not essential as full training is given. We support training and ambition with many of our Admin Assistants having been successful in achieving promotional posts within our Service or the wider Trust. Staff meet with the Admin Team Manager regularly for 1-to-1 supervision sessions and annual appraisals.
To be successful in this role you will be required be organised, professional and adaptable with a sound level of written and spoken English.
This Admin Assistant role includes:
- Strong communication and customer service skills
- Personal resilience to handle lots of challenging telephone calls
- Using our clinical system RiO, inputting, creating letters etc
- Completing a wide range of admin tasks from an electronic workflow inbox
- Scanning, uploading and copying.
. Ability to produce quality documents in a very busy environment
. Good time management and prioritising work
. Welcoming and professional cover for our reception areas where needed
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
Midlands Partnership University NHS Foundation Trust
North Staffordshire Combined Healthcare NHS Trust
University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
Staffordshire and Stoke-on-Trent Integrated Care Board.
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube
Development and Progression Within Mental Health Services at MPFT - YouTube
Please see attached for the full job description and person specification.
We welcome interested applicants with any questions to contact Denise Freeman Admin Team Leader on 07866 372490 or by email
[email protected] 