Hybrid - Trinity Estates - Home Based / Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN
SENIOR PROPERTY MANAGER
- Trinity Estates • Competitive • Home Based (Midlands)
ROLE OVERVIEW
You will lead a focused Midlands portfolio across Leicester, Warwick and Birmingham, balancing hands-on block management with people leadership. With a reduced portfolio size, you will have the scope to deliver excellent customer service, operational control and proactive site standards while mentoring a caretaker and two Junior Property Managers in the Central team.
This role is ideal if you are ready to step up from Property Manager to a broader leadership remit, building the skills and exposure that pave the way toward a future Regional Manager position. You will be trusted to set direction, raise standards and be a visible partner to residents, clients and internal teams.
ROLE EXPECTATIONS
Most days, you will split your time between site visits across the Midlands, virtual and in-person meetings with clients and residents, and guiding your junior team to deliver consistent, high-quality service. You will plan budgets, track actions, resolve queries, and ensure compliance, while coaching others to do the same. You will prioritise clearly, communicate promptly and keep work moving at pace.
WHAT SUCCESS LOOKS LIKE
- Residents and clients consistently rate your service as responsive, transparent and solution-focused.
- Your developments are safe, compliant and well-presented, with clear evidence of proactive maintenance and risk control.
- Budgets, service charges and contractor spend are well-managed, accurate and on profile.
- Your junior team grows in confidence and capability, with clear objectives, feedback and progression.
- Issues are anticipated early and resolved first time, with concise updates and documented actions.
- Stakeholder relationships are strong, with productive AGMs, effective RTM/RMC engagement and minimal escalations.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Visiting sites across Leicester, Warwick and Birmingham to complete inspections, manage actions and meet stakeholders.
- Leading, coaching and quality-checking the work of a caretaker and two Junior Property Managers.
- Managing budgets, service charges, invoices and contractor performance to agreed standards and timelines.
- Driving compliance: H&S, fire risk actions, insurance, statutory checks and documentation.
- Running effective client meetings and AGMs, issuing timely minutes and action plans.
- Handling customer queries, prioritising works and keeping communication clear, concise and up to date.
WHO THIS ROLE IS FOR
- You are a proven Property Manager ready to step into a leadership-focused remit.
- You balance empathy with accountability, setting clear standards and following through.
- You thrive on structure, planning and measured delivery, but adapt quickly when priorities change.
- You build trust through honest updates, practical solutions and visible site presence.
- You enjoy developing others and take pride in helping junior colleagues progress.
EXPERIENCE THAT HELPS
- Experience managing mixed residential blocks and estates in the Midlands.
- Track record delivering AGMs, budgets, service charge administration and contractor oversight.
- Exposure to H&S compliance, fire safety actions and insurance processes.
- Leading or mentoring colleagues, caretakers or site-based teams.
- Confident use of property management systems and data to drive decisions.
WHAT WE OFFER
- Competitive salary, aligned to experience
- Company car or car allowance for field-based roles
- 24 days holiday plus bank holidays
- Pension scheme
- Vitality private healthcare
- Perkbox membership with discounts across retail, travel and entertainment
- Fully funded training and professional development, including paid study leave
- Employee referral scheme
- Annual salary review
- Free eye tests and Cycle to Work scheme
- Long service award
- Support for Army Reserve training
ABOUT TRINITY ESTATES
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on your block management expertise, leadership of junior colleagues, stakeholder communication, compliance approach and problem-solving
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
A full, clean UK driving licence is essential.
