Retail Assistant | Liverpool | Full-Time | Permanent | On-Site
Are you an active, people-focused communicator who enjoys face-to-face interaction? Looking for a hands-on role where your customer engagement skills directly drive store sales and launch your commercial career?
We are hiring an enthusiastic Retail Assistant to join our growing campaign and retail sales team in Liverpool. As a specialist direct sales and brand promotion company, we focus on interactive, face-to-face customer acquisitions across high-footfall retail sites and campaign venues. In this practical, customer-facing role, you will learn the essentials of direct sales presentation, product guidance, and customer service from the ground up.
About the Role
As a Retail Assistant, you will be on the front lines representing top-tier partner brands across active retail zones and store environments in Liverpool. You will engage directly with prospective shoppers, walk customers through product ranges, answer inquiries, and secure product sales.
This position is ideal for candidates searching for Retail Assistant Jobs, Store Sales Associates, Shop Floor Advisors, Customer Support Associates, and Entry-Level Retail Careers in Liverpool.
Structured Development & Growth
We believe great retail leaders learn by doing. Your development begins on the sales floor with direct, face-to-face customer engagement before progressing into shift supervision, stock management, and store leadership.
Your initial focus will cover:
- Customer Facing: Mastering direct communication, product presentations, and customer service techniques in real-world retail settings.
- Product Knowledge & Consultation: Learning how to present key features, promotions, and brand details with clarity and confidence.
- Customer Relationship Building: Understanding shopper preferences face-to-face to deliver tailored product recommendations and encourage repeat visits.
- Performance Tracking: Monitoring individual sales targets, floor presentation standards, and daily Key Performance Indicators (KPIs).
As your skills and results grow, you will have structured pathways to progress into Senior Retail Assistant, Shift Leader, and Assistant Store Manager roles.
What You'll Be Doing
Working alongside experienced team leads and campaign supervisors, your daily responsibilities will include:
- Engaging directly with shoppers on the sales floor to deliver product overviews and drive face-to-face sales
- Processing purchases, contract sign-ups, and digital transactions accurately on point-of-sale (POS) systems
- Participating in daily morning briefings, strategy huddles, and sales technique workshops
- Maintaining high visual merchandising standards, organized product displays, and clean retail spaces
- Partnering with team members to achieve daily, weekly, and monthly sales performance goals
- Tracking inventory availability and reporting shift performance to team supervisors
- Learning stock routines, inventory replenishment, and digital handheld scanning software
What We're Looking For
We value drive, interpersonal strength, and work ethic above specific past experience.
You will be a great fit if you:
- Possess strong verbal communication skills and enjoy face-to-face interaction with diverse customers
- Bring a goal-oriented, helpful, and confident attitude to active trading environments
- Demonstrate a willingness to learn direct sales techniques and apply constructive feedback quickly
- Show high dependability, punctuality, and comfort working on your feet during floor shifts
- Work well independently while supporting a close-knit, competitive team
- Have flexibility to work full-time on-site across operating locations in Liverpool
Prior experience in retail sales, face-to-face promotions, customer support, hospitality, or event staff is helpful but not mandatory. Comprehensive paid onboarding and ongoing 1-on-1 coaching are provided from day one.
What You'll Receive
- Competitive base salary plus uncapped performance-linked sales bonuses and team incentives
- Fully paid initial onboarding and continuous 1-on-1 coaching in retail and direct sales
- Generous staff discounts on store products
- Clear, merit-based career progression routes into Shift Leader and Assistant Manager roles
- Recognition programs, monthly performance awards, and regular team social events
- Consistent full-time scheduling across convenient, accessible Liverpool locations
Apply Today
Ready to turn your customer service skills into a rewarding, target-driven career in retail sales? Submit your CV today to be considered for our Retail Assistant position in Liverpool. Applications are reviewed regularly, and qualified candidates will be contacted promptly regarding next steps.
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
Work Location: In person
