Title: Retail Assistant Manager
Location: Heathgates Bank, Ditherington, Shrewsbury, SY1 4BB
Type: Full-time, permanent (5 days over 6 rota)
Hours: 9:00am – 5:00pm
Salary: £25,250 per annum
Incentives: Quarterly performance bonuses up to 30% of salary
Make a Living by Making a Difference
Are you looking to join a supportive team that truly values its customers? Ableworld UK is seeking a Retail Assistant Manager to join our new store in Shrewsbury. We are proud to be an age-inclusive employer and welcome applications from candidates of all ages.
As the UK’s largest retailer of mobility products and stairlifts, with 42 stores and over 200 employees, Ableworld stands out for our ethical values and genuine care for our customers. Our range of high-quality mobility and homecare products—ranging from walking sticks and power chairs to back supports and stairlifts—is designed to enhance independence and improve quality of life, all supported by exceptional service and aftercare.
At Ableworld, our stores are welcoming spaces where both customers and employees feel at home. As part of our team, you’ll become a valued member of the Ableworld family.
Role Overview
As part of the Store Management team, you will support the daily operations of the store. Your responsibilities will include driving sales, delivering excellent customer service, assisting with stock management and deliveries, and supporting the Store Manager on the sales floor.
Key Responsibilities:
- Collaborate with the team to drive store success and achieve sales targets
- Manage merchandising and stock replenishment
- Deliver exceptional customer service, including product demonstrations and sales support
- Handle customer inquiries and assist with administrative tasks
- Optimise store operations and sales performance
- Receive and handle deliveries, including heavy items
- Maintain the store’s appearance to a high standard
Key Skills & Experience:
- Proven track record of providing outstanding customer service
- Strong communication and interpersonal skills
- Excellent organisational and problem-solving abilities
- Ability to work effectively as part of a team
- Proactive, adaptable, and hands-on approach
- Full driving licence required; enhanced DBS check required (cost covered by Ableworld UK)
What We Offer
We invest in our employees through training, competitive pay, and performance-based bonuses, fostering a culture of growth, innovation, and excellence.
Employee Benefits:
- Paid Holidays: 5.6 weeks per year, including bank/public holidays, increasing with service
- Company Pension: Contributory pension scheme to help you plan for the future
- Store Discount: 20% off store items for you and your immediate family after probation
- Cycle to Work Scheme: Purchase a bike at a discounted rate and pay via salary
These benefits reflect our commitment to creating a supportive and rewarding workplace.
How to Apply
Please submit your CV along with a cover letter explaining why you’re the ideal candidate for this role. Our recruitment team will review applications and contact shortlisted candidates.
Thank you for considering a career with Ableworld UK. We wish you every success with your application.
Ableworld is an equal-opportunities employer. We celebrate diversity and are committed to fostering an inclusive workplace.
Job Type: Full-time
Pay: From £25,250.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
Experience:
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
