Work base: Old School Lane Integrated Centre, Llandudno / Hybrid
Conwy Family Information Service is a bilingual service providing information to families and professionals on Childcare and services and activities for children and young people. We are looking for a Family Information Services Support Officer to advise and promote our work and to provide information directly to customers.
The post is currently based at the Old School Lane Integrated Centre in Llandudno / Hybrid and is initially for 16 hours a week on a fixed term annual contract.
The successful candidate will be an enthusiastic person with excellent ‘personal’ skills. You will need to have experience of providing information to customers and existing knowledge of local services for children and young people and experience of the childcare field would also be an advantage.
The post will involve outreach work in the community; it is essential that you enjoy working with people both formally and informally. A full driving licence and the use of a car is essential.
You will need good IT skills as the post involves gathering and updating information on various databases including DEWIS and our service website. Utilising social media platforms to share information with wider communities.
Due to the nature of the work the post is subject to a satisfactory check from the Disclosure and Barring Service.
For further information about this post please contact either Nia Thomason or Alwen Williams on 01492 577850 / 576278 or by email at [email protected]
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Alwen Williams, Swyddog Datblygu Addysg Blynyddoedd Cynnar a Gofal Plant ( [email protected] / 01492 576278)
Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
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Learn more about our recruitment process by visiting our Recruitment Process Page
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.
Mae’r ffurflen hon ar gael yn Gymraeg hefyd.
