Retail Operations Executive
Reporting to: Head of Operations
Location: Portcentric House, Thurrock Park Way, Tilbury, Essex RM18 7HD
Working Hours: 08:00 – 16:30 – Monday to Friday
Job type: Permanent
About Pro Carrier:
The guiding principle of Pro Carrier is to allow our customers to find sending their goods to and from anywhere in the world as easy and streamlined as possible across a range of offerings and all modes of transport.
Formerly known as DG International, the company was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.
Pro Carrier’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.
Pro Carrier is poised for significant growth, with a strategy to grow to double in size over next three years, with Pro Carrier being at the forefront of that plan. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.
Your new role:
As per part of the retail team, your role will be monitoring the deliveries from Pallet creation through to store delivery and making sure any delays are communicated to the relevant stores and retail team proactively
Responsibilities
· Managing the Store Pre Alerts
· Managing and updating the Store portal Management system
· IBT movements
· Tracking of pallets through network
· Communication with Carrier network for any manual process
· Managing and updating the Claims and Credits
· Occasional store visits if required to support Head of Delivery Manager
Required Skills and Experience:
· Good admin skills
· Previous Customer Experience required
· Excellent written and verbal communication
· Basic Excel knowledge
· Ecommerce industry knowledge - desirable
What you'll get in Return
In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed.
We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks (Chocolate, Fruit, Crisps, Protein Bars, Protein Shakes, Soft drinks etc) Pay day treats (free lunch or breakfast on us!), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win!) plus many more!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Gym membership
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
Work Location: In person
