Job Summary
We are seeking a dynamic and detail-oriented Sales Support Administrator to join our vibrant sales team. In this role, you will be the backbone of our sales operations, providing essential administrative support to ensure seamless communication and efficient workflow. Your proactive approach and excellent organisational skills will help drive our sales initiatives forward, contributing to a positive customer experience and supporting our business growth. This position offers an exciting opportunity to develop your skills within a fast-paced, collaborative environment.
Duties
- Handle incoming telephone calls and enquiries in a professional and efficient manner, directing calls to the appropriate member of the team where required.
- Schedule and manage appointments, including property viewings, valuations and meetings.
- Create and maintain accurate property listings across relevant marketing platforms.
- Prepare and update property information, ensuring listings are accurate, up to date, and presented to a high standard.
- Maintain and update property marketing displays within the office.
- Create professional property marketing brochures and other promotional materials.
- Set up new property developments for marketing, including preparing property details, marketing materials and online listings.
- Assist with the planning and delivery of the company’s social media marketing, including creating and publishing engaging content.
- Prepare, issue and manage lease agreements and associated tenancy documentation.
- Provide comprehensive administrative and organisational support to the Directors.
- Maintain accurate records of property keys, ensuring appropriate recording, security and availability.
- Undertake general office administration and ensure the office environment is organised and professionally presented.
- Assist colleagues across the business with administrative and operational tasks as required.
- Carry out any other reasonable ad hoc duties and responsibilities as requested by management, consistent with the needs of the business.
Qualifications
- Proven experience in sales administration or a similar administrative role with a strong focus on customer service.
- Excellent communication skills in English, both written and verbal, with the ability to liaise effectively across teams.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM software for managing customer data.
- Strong computer literacy with the ability to quickly adapt to new IT tools such as Sage accounting software.
- Exceptional organisational skills with keen attention to detail and effective time management abilities.
- Prior experience working with sales processes in a customer-facing environment is essential.
- Prior experience working within an estate agency is preferred.
- Demonstrated ability to handle multiple tasks efficiently while maintaining accuracy under pressure.
Join us as a Sales Support Administrator and become an integral part of our energetic team! Your dedication will help us deliver outstanding service while advancing your career in a supportive, innovative setting.
Pay: £26,000.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Transport links
Work Location: In person
