RETAIL ADMINISTRATION CO-ORDINATOR
Location - HEELEY ROAD SHOP – SELLY OAK
Closing date: 12th August 2026
Hours: 30 hrs per week
Salary: Corporate Band H - £19,881- £21,834 per annum
(£24,852 - £27,293 full time equivalent)
DBS Requirements: Basic
Are you an experienced Administrator looking for a new challenge?
At Birmingham Hospice, we support people living with life‑limiting illness to live as well as they can - and we walk alongside their families during some of life’s most challenging moments.
We are now looking for a Retail Administration Co-ordinator to support our Retail Team, based at our Selly Park shop.
About the Role
The Retail Administration Co-ordinator will be part of an administration teams that delivers high quality support to the retail central operation, senior retail team and the team of retail shops – helping to ensure that profit expectations and key operational standards are achieved.
Key responsibilities include:
- Direct responsibility for shop’s budgets in relation to health and Safety, utilities provision and maintenance.
- Ensure all agreed SLAs for retail administration are delivered
- Negotiating and building relationships with consumables supplier to increase value for money and achieve first class service levels
- Ordering and organising the supply of shop fittings and maintenance equipment for new and existing shops
- Liaison with Head of Retail Area Managers and maintenance operators to ensure all works are completed
- Supporting Senior Retail Team to manage rotas, pay and expenses,
- General administration for the whole of retail team to ensure efficiency, both with time and budget
About you:
You’ll
- Be a skilled, efficient administrator with experience of databases and excel spreadsheets
- Have experience of managing and monitoring budgets
- Be able to work on many different projects, whilst prioritising time critical duties
- Have excellent relationship building skills and be able to negotiate
- Be extremely discrete and aware of confidentiality
Why Join Us?
- Be part of a forward-thinking, values-driven charity
- Enjoy a generous benefits package including enhanced annual leave
- If coming from the NHS or another hospice continuous service benefits for pension and annual leave
- Make a real difference in people’s lives when they need it most
For further information or an informal chat, please email John Ridd, Regional Retail Manager at: [email protected]
Pay: £24,852.00-£27,293.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
