Join Us in Making a Difference – Senior Service Manager - Homelessness - Wiltshire
Chippenham | 37.5 hours per week Full-Time | £39,078.00 - £42,646.50 PA
About Us
Our Vision in Alabaré is a Society where everyone has the opportunity to live a fulfilling life. With a dedicated team, strong community partnerships, and a bold vision, we are transforming lives every day.
The Role
The Senior Service Manager provides senior operational leadership with significant responsibility for financial performance, governance, quality assurance, and strategic contribution. This role ensures the safe, effective, and high-quality delivery of complex services, while leading multiple teams, managing significant budgets, and shaping organisational practice across large or multi-disciplinary environments.
A key expectation is to support the Head Of Service to drive planned growth of services, including the expansion of bedspaces, acquisition and mobilisation of new properties, and development of new service models to meet organisational and commissioner priorities.
Based in Chippenham covering other locations, working 37.5 hours per week Monday - Friday with flexibility to work outside these days and times to meet the needs of the service.
- Educated to A-Level standard or equivalent experience of working with vulnerable clients.
- Ongoing CPD in leadership safeguarding or operational management.
- Significant management experience in supported housing/social care.
- Experience in leading multi-site or complex services.
- Experience in service development including bedspace expansion and new property mobilisation.
- Experience in leadership, supervision and performance management.
- Experience in partnership working with commissioners and multi-agency partners.
- Knowledge of Homelessness legislation, housing law, welfare benefits and supported housing frameworks.
- Experience in writing tenders or bids.
- Ability to form and maintain professional working relationships with a range of individuals.
- Experience of working as part of a team.
- Excellent written, verbal and non-verbal communication skills including ability to write reports.
- Competent IT skills with the ability to record information accurately, objectively and within prescribed timescale.
- Hold a full driving licence with access to a road worthy vehicle and business insurance.
Why Join Us?
- Be part of a purpose-driven organisation making real change
- Work with a passionate, supportive team
- Enjoy flexible working and a culture that values well-being through Employee Assistance Programme – Mindful EmployerClosing date for applications Flexible
Interviews to be confirmed
If you would like to know more information please contact the following:
Alex Cattelone a.cattelona@alabare.co.uk
Nai Webb [email protected]
Please quote Reference number 73
Please note we do not offer sponsorship
Alabaré are committed to ensuring the wellbeing and safety of all our service users, this includes developing, implementing and maintaining effective recruitment policies and procedures to promote the safeguarding of children, young people and vulnerable adults. Before commencing employment, the HR Department undertakes pre-employment checks on all applicants who have been offered a job with the Charity. These checks include an Enhanced DBS, which will be renewed every 3 years, the right to live and work in the UK, as well as two satisfactory references.
All staff will be required to complete training on Safeguarding Adults and Young People within their first week of employment.
Remember, reporting bad practice is good practice
Please visit our website for more information on our benefits and to download an application form. www.alabare.co.uk/about/jobs
Disclaimer
Please note you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret that we cannot contact everyone who is not selected for an interview, therefore if you do not hear from
Pay: £20.04-£21.87 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
Application question(s):
- Are you currently living in the United Kingdom with the ability to commute.
Licence/Certification:
- Driving Licence with access to road worthy vehicle (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
