Accounts Receivable Assistant
Dispo International | Full-time, Permanent | Office-based
About the Role
Dispo International are looking for an organised and proactive Accounts Receivable Assistant to take ownership of our AR function. Reporting to the Finance Director, you'll be the primary point of contact for all things customer accounts — from onboarding new customers through to cash allocation, credit control, and account reconciliation. This is a hands-on role suited to someone who takes pride in a tidy ledger and enjoys working directly with customers to keep cash flowing.
Key Responsibilities
Credit Control & Collections
● Manage the sales ledger end to end, chasing outstanding debt by phone and email in line with agreed credit terms
● Monitor aged debt and escalate overdue accounts appropriately, liaising with the Head of Credit Control on problem accounts
● Place accounts on hold/release in line with credit control policy
● Build and maintain positive working relationships with customers to encourage prompt payment
Cash Posting & Allocation
● Post and allocate customer payments (BACS, Cheque, Cash) accurately and in a timely manner
● Investigate and resolve unallocated cash and payment discrepancies
● Process refunds and credit notes as required
Account Maintenance
● Set up new customer accounts, including credit checks and agreeing credit limits/terms in line with company policy
● Maintain accurate customer details in the accounts software (contact details, terms, limits)
● Reconcile customer accounts, statements and remittances. Investigating and resolving queries or disputes with customers
● Issue customer statements and manage related correspondence
Reporting & Ad Hoc
● Produce and maintain aged debtor reports for management review
● Support month-end close with AR-related reconciliations and reporting
● Assist with year-end audit queries relating to the sales ledger
● Provide general finance administration support and cover for other finance duties as required
● Contribute to process improvements within the AR function
About You
● Previous experience in an Accounts Receivable, Credit Control, or broader Finance Assistant role is essential
● Confident, professional telephone manner — comfortable having direct conversations with customers about payment
● Strong attention to detail and a methodical approach to reconciliations
● Good working knowledge of accounts Software, Sage (or a similar accounting package, with a willingness to learn quickly)
● Competent user of Microsoft 365, in particular Excel
● Well organised, able to manage a varied workload and prioritise effectively
● A team player who's equally happy working independently and taking ownership of their area
Desirable
● AAT qualification (or working towards)
● Experience working within a distribution, wholesale, or similar B2B environment
● Experience with credit referencing tools
What We Offer
· Competitive salary, dependent on experience
· 4 weeks’ annual leave (20 days) plus all UK bank holidays
· Christmas shutdown
· After 2 years’ service, one additional day per year, up to 5 weeks (25 days)
· Workplace pension scheme
· A varied, autonomous role with genuine ownership of the AR function
· Supportive finance team with room to develop your skills
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
