Work base: Coed Pella, Colwyn Bay
Interview Date: 11 September
Are you an experienced, values-led leader who can bring energy, confidence and compassion to services supporting some of the most vulnerable people in our community? This is an exciting opportunity to join Conwy County Borough Council as Service Manager for Vulnerable People Services, leading a diverse portfolio that helps people maintain independence, improve wellbeing and receive the right support at the right time.
You will provide strategic and operational leadership across the Vulnerable People’s Team, Personal Advisors, Mental Wellness Team, Deprivation of Liberty Service and Deputy’s Unit. Reporting to the Head of Children, Family and Safeguarding Services, you will also work closely with the Heads of Service for Adults and Strategic Housing where responsibilities overlap, and provide professional advice to the Director and relevant Cabinet Member when required.
You will lead the design, delivery and commissioning of services that are safe, effective, sustainable and responsive to need. In a challenging financial environment, you will bring strong professional leadership, sound judgement and a clear focus on quality, performance, improvement, governance and value for money.
You will also strengthen safeguarding culture across the Local Authority and hold delegated responsibility for the Agency Decision Maker function, supporting robust and timely decision-making for Children Looked After and the Fostering Service.
We are looking for a resilient, collaborative and forward-thinking leader with sound judgement, strong communication skills and the confidence to build relationships across adult and children’s services, partners and colleagues.
If you are motivated by the opportunity to make a real difference and shape services across a varied and meaningful portfolio, we would welcome your application. For an informal discussion, please contact Stephanie Robbins on 01492 575358 or [email protected]
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Stephanie Robbins, Head of Children, Family & Safeguarding Services ( [email protected] / 01492 575358)
Welsh Language Skills: The ability to converse with service users through the medium of Welsh is desirable and we actively encourage applicants with Welsh fluency. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.
Mae’r ffurflen hon ar gael yn Gymraeg hefyd.
