About us
MattressNextDay is one of the UK's leading online mattress and bed retailers. They've won 'Online Bed Retailer of the Year' for 3 years in a row. Their commitment to quality, customer satisfaction, and innovation keeps them at the forefront of the industry. In recent years they have moved to brand-new offices, a showroom and fulfilment centre in Whitstable, Kent, where the candidate will be based full-time.
Position Overview
We are looking for a highly organised and detail-oriented Ecommerce Admin to join our team. This role is heavily administrative and central to keeping our online store accurate, up-to-date, and optimised for sales. You’ll play a key role in managing our product catalogue, ensuring that all listings are correctly uploaded, maintaining prices and paying attention to product details.
If you’re methodical, enjoy working with data and digital assets, and have an eye for detail, this could be the perfect role for you.
Key Responsibilities
- Accurately add new products to the website via our in-house admin panel.
- Ensure product listings are accurate, consistent, and complete (titles, descriptions, attributes, specifications, images, features, measurements).
- Support other departments with ad-hoc administrative duties.
- Liaise with marketing, purchasing and suppliers to gather product information, assets, and launch timelines.
- Assist in the optimisation of product and category pages to drive engagement and sales.
- Maintain and update category sort orders based on promotions, stock status, reviews, and performance.
- Act as a point of contact for internal teams regarding product-related website queries.
- Handle potential website bug reports related to product inaccuracies.
- Support showroom merchandising and POS suggestions where applicable.
- Contribute ideas for new products, brands, and website improvement.
- Attend trade shows and supplier meetings where required.
Candidate Profile
- Strong administrative skills with excellent attention to detail.
- Previous experience in an ecommerce/website admin role (desirable but not essential).
- Confident working with large volumes of product data and digital assets.
- Proficient in using CMS/admin panels (experience with in-house systems an advantage).
- Good communication skills - able to liaise with suppliers, internal teams, and stakeholders where required.
- Basic knowledge of SEO principles (preferred but not essential).
- Comfortable working independently while managing multiple tasks and deadlines.
- Comfortable with basic image editing / processing.
- Exhibits a positive and professional demeanour.
- Capable of independent work and driving tasks to completion.
- Team player, adaptable to the dynamic needs of the business.
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
Application question(s):
- Are you located within a commutable distance from our offices in Whitstable, Kent?
Work Location: In person
