Job Purpose
The Merchandising Co-ordinator provides comprehensive administrative and operational support to the Merchandising team, ensuring the smooth day-to-day running of departmental processes. The role is responsible for managing order and invoicing activities, maintaining shared systems and documentation, supporting supplier coordination, and facilitating effective communication across internal teams and external partners.
Key Responsibilities
Merchandising Support
- Provide administrative support to the Merchandising department across all product categories.
- Assist the merchandising team with daily operational activities to ensure deadlines are achieved.
- Support the preparation and maintenance of merchandising documentation and reports.
Invoice Management
- Raise purchase and supplier invoices accurately and on time.
- Track invoices through approval and payment processes.
- Resolve invoice queries by liaising with internal departments and external suppliers.
- Maintain accurate invoice records and ensure documentation is up to date.
TM UPS Order Management
- Process and manage TM UPS orders in line with departmental procedures.
- Monitor order progress and ensure timely completion.
- Investigate and resolve order discrepancies where required.
Internet Sample Order Management
· Process internet sample orders from the website and email requests.
· Produce picking lists for the warehouse
Systems & Administration
- Manage and maintain shared departmental systems, folders and databases.
- Ensure merchandising records and files are accurate, organised and compliant with company standards.
- Maintain departmental trackers and reporting tools.
- Support data accuracy across merchandising systems.
Communication & Coordination
- Assist with internal departmental communications, updates and meeting coordination.
- Prepare and distribute meeting agendas, minutes and action logs where required.
- Provide administrative support to the External Supplier Co-ordinator.
- Build positive working relationships with suppliers and internal stakeholders to ensure effective communication and issue resolution.
General Administration
- Coordinate departmental calendars and meetings where required.
- Manage filing, document control and record keeping.
- Produce reports, presentations and correspondence as required.
- Support process improvements to enhance departmental efficiency.
- Undertake additional administrative duties as required to support the Merchandising function.
Skills & Experience
Essential
- Previous experience in an administrative or coordinator role.
- Excellent organisational and time management skills.
- Strong attention to detail and high levels of accuracy.
- Confident using Microsoft Office, particularly Excel, Outlook and Word.
- Strong written and verbal communication skills.
- Ability to prioritise workload and work to deadlines.
- Experience managing confidential information appropriately.
- Proactive approach with excellent problem-solving skills.
Desirable
- Experience within a merchandising, retail or buying environment.
- Knowledge of purchase order and invoice processes.
- Experience using Excel, Office, and Monday.com
Personal Attributes
- Highly organised and methodical.
- Team player with a collaborative approach.
- Self-motivated and able to work independently.
- Flexible and adaptable in a fast-paced environment.
- Positive attitude with a strong customer service focus.
- Committed to continuous improvement and delivering high-quality administrative support.
Pay: £24,784.00-£26,000.00 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
Work Location: In person
