Lancaster Brooks is looking for a new residential manager to help us look after an independent retirement development in Penarth, South Wales. Working full time, Monday to Friday 9am to 5pm.
Your role will be to ensure the development is a safe, comfortable, secure and of course welcoming environment for our customers. This involves doing regular checks in and around the building, organising contractors, and completing admin tasks.
If you enjoy working with and meeting new people on a daily basis and you have the ability to provide exceptional customer service, then this is an excellent opportunity to make a difference. You will need strong organisational skills to manage a varied workload as well as a flexible approach to be able to turn your hand to solving any situation. Good IT skills in office systems is required.
This is primarily a customer service role, assisting our homeowners in making the development a welcoming place to live. We also encourage our managers to bring our customers together, organizing social events from coffee mornings to celebrating events throughout the year. This role does not include providing nursing and/or personal care.
The Manager will be required to reside in the managers flat available at the development.
Job Types: Permanent, Full-time
Pay: £23,441.60 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
- Sick pay
Ability to commute/relocate:
- Wenvoe CF64 3DQ: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
