A unique opportunity to work in the customer service department of a very busy Groupage transport company, which is in a period of growth.
Over time you will be exposed to all aspects of groupage transport – from Collection/Warehousing/export/ Customs/right through to final mile delivery and then what happens after.
We are and Irish groupage carrier so there will also be exposure to customs procedures – we have our own in house customs team.
Daily Duties
Freight Forwarding
Booking in jobs to the warehouse on our computer system and acknowledging bookings with customers.
Booking collection requests onto the system and passing on to transport.
Answering customer requests, POD requests etc.
Account management.
General office duties – Phones/etc.
Data Entry
Raising KPIS.
Frontline with customers.
Working closely with Hauliers and subbies.
Agreeing costs/Passing invoices
Job Type: Full-time
Pay: £12.71-£14.71 per hour
Benefits:
Ability to commute/relocate:
- Wednesbury WS10 7AF: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
