Sales & Office Administrator
Salary: £25,000 – £28,000 (depending on experience)
Hours: Monday–Friday, 8:30am–4:00pm (Can be flexible)
Location: Wickford, Essex
About the Role
We are looking for a reliable and motivated Sales & Office Administrator to join our growing team.
You will be dealing with customers, deliveries, and ongoing orders daily, so the ability to stay organised and work under pressure is essential.
Key Responsibilities
- Handling customer enquiries in person, over the phone, and via email
- Preparing quotes and processing orders
- Following up quotes and converting enquiries into sales
- Upselling products where appropriate
- Organizing and scheduling deliveries
- Assisting with general office administration
- Managing correspondence and customer records
- Supporting the day-to-day running of the office
- Assisting with social media where required
What We’re Looking For
- Confident dealing with customers and handling enquiries
- Able to work independently and take initiative
- Comfortable in a busy, sometimes high-pressure environment
- Strong problem-solving skills (e.g. delivery issues, stock queries)
- Good organization and time management
- Strong communication skills (written and verbal)
- Proficient with computers (Google Drive, email, etc.)
Essential Requirement
- Knowledge of fencing, landscaping, or building materials
- Understanding of physical products, measurements, and materials (e.g. fence panels, posts, gravel boards)
NO AGENCIES
Job Types: Full-time, Part-time
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Employee discount
- On-site parking
Application question(s):
- Do you have knowledge of timber and landscaping materials?
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- Timber/ Landscaping Merchants: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
