Warehouse Operations Supervisor
Hours
Mon-Sat, 5 days per week, 8.5hrs per day, mainly 05:00 start (1hr unpaid lunch break)
Location
Northolt head office UB5 5QS
Reports to
Warehouse Manager
Company Overview
Todd Doors is a family-run company which specialises in providing doors to a wide range of customers including retail clients, developers, architects, and tradesmen. We are committed to delivering exceptional customer service to all of our customers.
Summary
We are seeking an Operations Supervisor to support the smooth day-to-day running of warehouse and delivery operations. In this hands on role, they will lead by example, support the team on the floor and step in wherever needed. The focus of the role is to ensure orders are picked and delivered accurately, stock is controlled properly, processes are followed and safety standards are maintained.
Counterbalance forklift license essential,
Reach Truck license is desirable.
Each day may vary depending on operational needs, so flexibility and a positive attitude are essential.
In order to carry out driving checks with new drivers and to help cover absences, a UK driving license held for at least 2 years is required for this role.
Warehouse Duties
- Support the Warehouse Manager in supervising daily warehouse activities.
- Help coordinate picking and dispatch to ensure orders go out correctly and on time.
- Oversee goods-in processes, ensuring stock is checked and booked in accurately.
- Report any damaged or faulty stock and ensure it is recorded correctly in the system.
- Assist with stock checks and help investigate discrepancies.
- Maintain good housekeeping standards across the warehouse.
- Ensure all team members follow Health & Safety procedures.
- Support other departments by helping resolve delivery or stock issues in a timely manner.
Transport Support
- Work with the Transport team to help ensure deliveries are organised efficiently.
- Experienced in using routing software
- Assist with route changes and order updates when required.
- Help cover driver absences where necessary
- Support vehicle checks and report defects.
- Assist with driver briefings and end-of-day debriefs.
- Oversee the training and induction of new drivers, ensuring all operational procedures are consistently followed.
Key Skills
- Previous supervisory or team leader experience preferred.
- Basic understanding of stock control processes.
- Good organisational skills and ability to prioritise tasks.
- Understanding of Health & Safety requirements.
- Basic IT skills, including Microsoft Office and internal systems.
- Strong communication skills and ability to work well with others.
Personal Attributes
- Hands-on and willing to support the team.
- Reliable and responsible.
- Calm under pressure.
- Positive attitude and team player.
- Leads by example and maintains high standards.
Pay: £36,000.90 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
Application question(s):
- Have you held a UK Drivers License for a minimum of 2 years?
- How will you commute? e.g. Car, Public transport, Bicycle etc...
Licence/Certification:
- Counterbalance Forklift License (required)
- Reach Truck License (preferred)
Work Location: In person
