Education – Minimum Education: Bachelors Degree Title: BCS /MCS
Experience – Fresh up-to 1 year of Experience Fresh resources from reputable institute with good CGPA and good understanding of Software Engineering, Databases, Algorithms and Programming Concepts. Familiarity with Solaris, Linux Platforms will be added Plus. SQL, Database management tool like DB Visualizer or other db management tool, strong analytical skills Test Scenario definition and execution, Debugging of application, problem identification skills
Key Responsibilities
24×7 Application Monitoring
Incident Logging and Recording and tracking till closure
Maintaining Service Level Agreement (SLA) Management
Business Matrix development for Production Services
Ensuring successful delivery of production services
Schedule Maintenance notification
Problem Management and work proactively in case of any emergency situation and engage required resources for rectification
Monitoring and Tracking of Production Issues
Problem Management and root cause analysis
Competencies
