About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
You will be responsible for ensuring standards of cleanliness, hygiene and tidiness within the apartments and for reporting any maintenance requirements in order to comply with the Apartments established quality standards.
Hours
32 hours
What we offer:
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Health Care Cash Plan
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Diamond membership of Kingsbridge Hospital Group
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Enhanced Pension Scheme
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Enhanced Maternity Pay
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Enhanced Paternity Pay
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Cycle to work
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Recruit a friend scheme
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Employee Appreciation and Social Events
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Employee of the Month Award
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£20 for completion of FLOW training
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Increased Annual leave with service
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Discount at Bodyscape – Employee rate and family and friend rate
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Cyrospa discount rate at Bodyscape
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Communication and advice on Health and Wellbeing
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Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
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Work for globally renowned Hotel Brands
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Employee Assistance Programme (EAP) & Wellbeing App
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Perks & Discounts – access to perks and discounts on travels, shopping and much more
About The Role
Your day to day
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Achieve individual and departmental targets and objectives
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Clean, and service assigned rooms/apartments or areas per established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitising bathrooms, removing rubbish, etc.
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Greet all guests, welcome and assist them with any requests, enquires or directions. If you are unable to fully assist them then to refer the request to the Housekeeper supervisor or Duty Manager.
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Trolleys and storerooms are to be well stocked and kept neat and tidy at all times and locked away at night.
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Monitor and control supplies and amenities and minimise waste within all areas of housekeeping
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Immediately turn in and report any lost property found to the Housekeeper supervisor or Duty Manager.
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Notify the supervisor when service is complete, so rooms may be sold or occupied
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Ensure that all cleaning equipment and machinery are maintained in working order and report faulty equipment to the Housekeeper supervisor or Duty Manager.
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Make sure the usage of all cleaning supplies is correct and follows the set standards and instructions.
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Comply with the health, safety, fire, evacuation and security regulation and procedures of the Apartment Building.
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Always operate in a clean and hygienic manner maintaining a good standard of personal hygiene and appearance as well as having a pleasant disposition.
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Perform deep cleaning tasks and special projects if needed
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You will be expected to adopt the Apartment cleaning behaviours
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Participate in any training, briefings and meetings as required
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Perform other duties as assigned.
How do I deliver this?
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We genuinely care about people, and we show this through living the Andras Hotels behaviours.
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Team Work – work cooperatively and effectively with others
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Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
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Commitment – “I do what I say”, commitment to do the best in everything I do
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Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
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Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
Required Criteria
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Ability to work within a Team and also independently
- High standards of Attention to Detail
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Strong Time Management skills and flexible with regards to working hours
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Ability to communicate and follow instruction
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Must have a clear understanding of speaking and understanding English
Desired Criteria
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Experience within a Housekeeping Role or Cleaning role
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Experience within the Hospitality, care provider or retail sectors
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Company Benefits
What we offer
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
£10.40 - £12.94 per hour
