About the Role
Jugar Business Communications Ltd. is a sample professional-services company supporting organisations with digital communications, administrative systems, and business-service operations.
We are seeking a Service Operations Manager to oversee daily service delivery, coordinate teams, and maintain reliable operational performance across client accounts.
Why Join Us?
- Established mid-level management opportunity
- Broad operational responsibility
- Professional and collaborative environment
- Career progression potential
- Competitive Manchester compensation
Key Responsibilities
- Manage day-to-day service operations
- Coordinate teams, workloads, and priorities
- Monitor service quality and performance
- Support client and stakeholder requirements
- Improve workflows and operational processes
- Prepare service and performance reports
What We Are Looking For
Experience
- 4–7 years of relevant professional experience
- Experience in operations, business services, communications, customer service, or related environments
Skills
- Service operations management
- Team coordination
- Client relationship management
- Workflow planning
- Performance monitoring
- Reporting and problem-solving
Education
- Degree in Business, Management, Communications, or a related discipline preferred
- Equivalent professional experience will also be considered
Pay: £48,000.00-£64,000.00 per year
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- Paid volunteer time
- Private dental insurance
- Private medical insurance
Work Location: In person
