Job Summary
We are seeking a dedicated and professional Night Auditor/Night Duty Manager/Night Porter to join our hotel team in. This role is ideal for individuals with a passion for hospitality and guest services, offering an opportunity to work overnight shifts while ensuring smooth hotel operations during the night hours. The position is open to sponsorship or work permit applicants, providing an excellent chance to develop your career within the hospitality industry. The successful candidate will be responsible for managing night-time front desk operations, ensuring guest satisfaction, and maintaining security and organisation throughout the night shift. Experience in Softewere i.e. Opera V5 And Opera cloud would be preferable,experience on night audit receivable payable ledger accounts would be big plus points. Successful also be eligible for /
Duties
- Handle all front desk responsibilities during the night shift, including check-ins, check-outs, and reservations.
- Provide excellent guest services by addressing enquiries, resolving issues promptly, and ensuring a welcoming environment.
- Conduct nightly financial reconciliation and prepare reports for management.
- Monitor security of the premises, including surveillance checks and patrolling public areas.
- Assist with organising late-night bookings and coordinating with other hotel departments as needed.
- Maintain accurate records of guest information and transactions in accordance with hotel policies.
- Ensure compliance with health and safety regulations throughout the shift.
- Support other team members as required, including assisting with room service or concierge duties during quieter periods. should have a knowledge to prepare breakfast buffet/set up.
- Setting up meeting And events Rooms
Skills
- Multilingual or bilingual abilities are highly desirable to communicate effectively with diverse guests.
- Excellent phone etiquette and communication skills are essential for handling guest enquiries professionally.
- Previous experience in a hotel or hospitality environment is preferred but not mandatory; training will be provided.
- Strong organisational skills with attention to detail to manage reservations, reports, and guest records accurately.
- Ability to remain calm under pressure during busy or challenging situations.
- Knowledge of hospitality software systems is advantageous but not compulsory.
- Flexibility to work overnight shifts, including weekends and public holidays as required.
This role offers an excellent opportunity for individuals seeking to advance their careers in hospitality within a dynamic environment while enjoying the benefits of working night shifts in a reputable hotel setting.
Pay: £12.51-£12.71 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- UK visa sponsorship
Experience:
- Opera V5 software: 2 years (required)
- Opera cloud : 2 years (required)
- Night audits: 2 years (preferred)
Work Location: On the road
