Sustainability Lead
Contract: Sustainability
Location: London, E14 9SH - with hybrid working and client site travel required
Hours of work: 40
Contract Type: Permanent
We are seeking a Sustainability Lead to lead and manage sustainability activities, ensuring they meet client needs, industry standards, and legal requirements.
This role focuses on embedding sustainability into day-to-day operations, tracking performance, and driving continuous improvement across environmental and social commitments.
Job Description
We are looking for a candidate who can analyse sustainability data, collaborate with clients and internal teams, and coordinate initiatives such as carbon reduction, waste management, and biodiversity projects.
You will play a key role in aligning client objectives with wider sustainability strategies and ensuring consistent, high-quality delivery.
Key Responsibilities
- Lead and manage sustainability activities in line with client requirements, industry standards, and legislation
- Track and report on sustainability performance, including carbon emissions, waste, social value, and other commitments
- Analyse data to demonstrate progress, identify risks and opportunities, and guide improvements
- Collaborate with clients, sustainability teams, and internal stakeholders to embed sustainability into operations
- Coordinate sustainability projects such as biodiversity, volunteering, waste reduction, and energy efficiency initiatives
- Ensure compliance with environmental and social legislation and support external certification audits
- Manage and report against contractual KPIs, SLAs, and sustainability targets, ensuring timely delivery of reports
- Support and train contract teams, sharing best practice and driving consistent standards
- Work with procurement and supply chain to meet contract sustainability requirements
- Identify opportunities for alignment between client goals and wider organisational sustainability strategy
- Support delivery of environmental sustainability plans and drive continuous improvement initiatives
Professional and Personal Competencies/Qualifications
- Experience supporting sustainability within facilities management (FM), government, or public sector environments
- Strong understanding of environmental systems, carbon reporting, waste data, and related areas
- Good knowledge of sustainability topics, legislation, and reporting frameworks
- Proven experience engaging and collaborating with clients and stakeholders
- Strong data analysis skills with experience in routine sustainability reporting
- Full UK driving licence and willingness to travel regularly to client sites (car/car allowance provided)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
