Published
June 24, 2026
Location
UK, London, United Kingdom
Job Type
Full Time
Job Ref
CPA
Salary
Competitive
Description
Overall purpose of the job:
To support the effective monitoring & administration of Street Works charges across all contracts.
The role is responsible for accurate processing, recording & analysis of charge data, ensuring compliance with the New Roads and Street Works Act 1991 (NRSWA), Traffic Management Act 2004 (TMA), & associated Codes of Practice.
The position will produce insight through data analysis, including identifying trends, recurring issues and potential risks, which will help & enabling senior management to make informed decisions & drive improvements in performance and compliance.
Key Responsibilities:
Process, accurately record & analyse all street works charges across the Group within the timeframes stipulated in the New Roads and Street Works Act 1991 Code of Practice for Inspections and other
relevant legislation or guidance.
Maintain accurate & timely updates on Ontrack, other relevant systems & within partner KPI,
Manage the full lifecycle of charges including OG’s/lessons learnt issued
Prepare & submit charge challenges to Local Authorities & clients, ensuring all supporting evidence (e.g. photos, records, documentation) is collated and presented.
Analyse charge data to identify patterns:
Root causes
Contract‑specific trends
Highlight insights, risks & recurring themes clearly to Street Works Quality Manager & Head of Performance
Support the Street Works Quality Manager & Head of Performance with training sessions where needed
Support operational, planning and reinstatement teams with charge queries, guidance & best practice.
To be cross trained with the Defect Prevention Analyst processing/analysing defects & raising permits in accordance with the relevant legislation
Key Focus
Provide visibility of overall charge exposure across contracts
Highlight recurring issues & repeat failures within charge data
Support consistency through accurate reporting & standardised data
Enable teams to improve right-first-time performance reporting
