Overview
We are seeking a dynamic and experienced Front of House Supervisor to oversee daily operations, working alongside and deputising for the Food & Beverage Manager, within Salt, the vibrant Cafe at Lichfield Cathedral. The successful candidate will be responsible for supervising front-of-house staff, ensuring excellent customer service, and maintaining high standards of food safety and service. This role offers an exciting opportunity for individuals with a passion for hospitality and team leadership to contribute to a welcoming and efficient establishment.
You will work 35 hours per week on a rota system over 5 days per week, which includes weekend work (with a min of 1 in 4 weekends off)
Salt is open to the public Mon-Sat 08.30-16.30hrs & Sun 11.30-16.30hrs.
The closing date for applications is Sunday 2nd August 2026
Shortlisted candidates will be notified on Monday 3rd August and MUST be available to attend an interview on Wednesday 5th August.
All applications must be received on the official cathedral application form that should be downloaded from the website
https://www.lichfield-cathedral.org/get-involved/foh-supervisor
Here you will also find an application pack with full details of the role. Your completed application form should be returned with a covering letter to [email protected]
Duties
- Supervise and coordinate front-of-house team members, including serving staff and hosts, ensuring smooth service delivery.
- To deputise for the Food & Beverage Manager in a Front of House capacity and for functions and corporate hospitality.
- To oversee cashing up and daily reporting, ensuring all discrepancies are recorded and reported to the F&B Manager
- To ensure the highest levels of customer service. Handling customer queries and resolving customer complaints
- Train staff and brief staff on daily tasks/functions
- Ensure high standards of cleanliness and presentation in the front of house areas
- Ensure high standards of presentation in staff and food/beverages
- Monitor stock levels of service supplies and organise replenishments as necessary
- Assist with the creation and management of menu choices within the EPOS system
- Locking up/opening up & key holder duties
- Efficient working practice in all areas of responsibility
Skills
- Proven supervising experience within a restaurant or hospitality setting.
- Strong leadership skills with the ability to motivate and lead diverse teams.
- Knowledge of culinary practices, food safety standards, and food production processes.
- Experience in kitchen is highly desirable.
- Barista experience and training is essential
- Excellent organisational skills with the ability to manage multiple priorities efficiently.
- Leadership qualities combined with a friendly demeanour to foster a welcoming atmosphere for guests.
- Good communication skills to liaise effectively with staff and customers alike.
- Ability to work weekends
- Ability to cope under pressure
This position is ideal for motivated individuals eager to develop their leadership skills within a professional hospitality setting while delivering exceptional guest experiences.
Pay: £26,389.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
Application question(s):
- I understand that I must complete the official application form, which I must download from the Lichfield Cathedral website and return to [email protected] by the closing date (Sunday 2nd August 2026).
I understand that unless I complete the official application form, I will not be considered for shortlisting.
https://www.lichfield-cathedral.org/get-involved/foh-supervisor
Work Location: In person
