Sales & Customer Service Administrator
Full-Time | Office-Based | Fast-Paced Environment
We are looking for a confident, organised, and customer-focused individual to join our busy sales and customer service office team. This is a varied role ideal for someone who enjoys working in a fast-paced environment, managing multiple tasks, and delivering excellent customer support.
Working Hours:
This is a full-time position of 40 hours per week, scheduled between 7:30am and 6:00pm. Flexibility is essential, as additional hours may be required to meet the demands of the business
Key Responsibilities
- Handling incoming customer enquiries via phone and email
- Processing sales orders accurately and efficiently
- Providing quotations and product information to customers
- Managing customer accounts and updating internal systems
- Liaising with suppliers, warehouse, and delivery teams
- Resolving customer queries and complaints professionally
- Supporting the sales team with administration duties
- Maintaining accurate records and filing systems
The Ideal Candidate Will Have
- Previous experience in a sales administration or customer service role
- Excellent communication and telephone manner
- Strong organisational and multitasking skills
- Good IT skills, including Microsoft Office
- The ability to work well under pressure
- A positive attitude and strong attention to detail
What We Offer
- Friendly and supportive team environment
- Full training provided
- Opportunities for progression
- Company pension and holiday entitlement
If you are motivated, reliable, and enjoy working with customers, we would love to hear from you.
Apply today by sending your CV and cover letter to [email protected]
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
