Ocean Export Operator
Salary: Up to £40,000
Location: Tilbury
Working Pattern: 4 days office based, 1 day p/w from home
Start: ASAP
Are you a motivated export operations professional, looking to take the next step in your logistics career? On behalf of our client, we are looking to appoint an Ocean Export Operator. This is a full-time, permanent position working four days per week from their office based in Tilbury and from home one day per week.
We are working with a fast-growing, high-performing logistics company that has built its reputation on exceptional service, operational excellence, and a dynamic growth strategy. With a focus on innovation, efficiency, and customer satisfaction, this is an opportunity to join a team that is scaling rapidly and recognised by industry leaders for its performance.
What you’ll do:
As Ocean Export Operator, you will be responsible for managing export sea freight shipments from booking through to final destination, ensuring a seamless service for customers while maintaining excellent communication with shipping lines, hauliers and overseas partners.
Duties include:
- Negotiate and book cargo with shipping lines.
- Assist with the preparation and checking of export documentation including Bills of Lading, Health Certificates, Certificates of Origin and other shipping documentation as required.
- Coordinate the collection/delivery process and manage this until the final destination.
- Monitor shipments from booking through to final delivery at destination.
- Ensure shipments load and sail as planned, proactively resolving any issues or delays.
- Track shipments until arrival at the final destination, keeping customers informed throughout.
- Verify supplier invoices and investigate or resolve any invoice discrepancies.
- Handle shipment -related queries efficiently, identifying solutions while providing regular updates to customers.
- Deliver exceptional customer service and ongoing support throughout the customer’s export journey.
- Provide support to colleagues, team leaders and management to ensure the smooth running of the department.
- Ensure all work complies with company procedures, shipping line requirements, industry regulations and customer specific requirements, whilst maintaining accuracy and compliance throughout the full export process.
What you need:
We’re keen to speak to customer focused export operations professionals. Experienced of Reefer / temperature controlled shipments would be a distinct advantage, although this is not essential. Candidates must have strong attention to detail and accuracy, as well as strong communication skills.
Why you’ll love this role:
- Forward thinking, equal opportunities employer who welcomes diversity.
- Efforts and success are noticed and rewarded.
- Free gym membership
- Private medical care
- Company pension
- Free snacks
- Pay day treats
- Company social events
- Employee of the month awards with £500 bonus if you win!
How to apply:
If you have relevant experience, please get in touch today.
E: [email protected]
T: 01376 503567 | 0203 906 6020
* You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply).
Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Keywords / alternative titles: Sea Freight Operations, Ocean Freight Operations, Seafreight Operator, Ocean Operator, Shipping Clerk, Freight Forwarder, Freight Forwarding Operations, Import Clerk, Export Clerk, Reefer, Temperature Controlled Shipping.
Pay: £30,000.00-£40,000.00 per year
Work Location: In person
