Job Overview
We are seeking a dedicated and professional Dental Nurse/Receptionist to join our dental practice. This role involves providing exceptional patient care, supporting the dental team, and managing front desk responsibilities. The ideal candidate will possess excellent communication skills, organisational abilities, and a compassionate approach to patient service. The position offers an opportunity to develop your skills within a friendly and supportive environment, contributing to the delivery of high-quality dental care.
Responsibilities
- Greet patients warmly and ensure they feel comfortable during their visit
- Assist the dental team with chairside support during procedures
- Prepare treatment rooms and sterilise equipment in accordance with health and safety standards
- Manage appointment scheduling, confirmations, and rescheduling efficiently
- Handle patient records accurately using Dentally IT systems
- Provide clear information to patients regarding treatments and post-care instructions
- Answer phone calls, respond to enquiries, and manage correspondence professionally
- Maintain a clean and organised reception area at all times
- Support administrative tasks such as billing, invoicing, and processing payments
- Ensure compliance with infection control protocols and health regulations
Experience
- Previous experience in a dental or healthcare environment is desirable but not essential; training will be provided for suitable candidates
- Strong patient care skills with a friendly and empathetic manner
- Proficiency in English, both written and spoken, for effective communication with patients and team members
- Basic IT skills for managing patient records and appointment systems
- Excellent organisational skills to handle multiple tasks efficiently
- Good communication skills to liaise effectively with patients and colleagues
- Knowledge of nursing principles is advantageous but not mandatory; willingness to learn is essential
This role offers an engaging opportunity for individuals passionate about healthcare and customer service. We value professionalism, attention to detail, and a caring attitude in our team members.
Pay: From £13.44 per hour
Benefits:
- Free parking
- On-site parking
- Pay rise
Work Location: In person
