At The Abbotsford Hotel we pride ourselves in delivering exceptional service to every guest we accommodate. You may visit for a meal with loved ones, a quick drink while on the go, or an overnight stay in one our beautiful rooms. No matter the occasion, we strive to create a memorable experience for everyone.
As a boutique hotel, each of our guest rooms are unique to their own individual theme and design, making attention to detail and presentation an essential part of the experience. We believe that outstanding housekeeping consists of more than just cleanliness, its about creating a warm and welcoming space where guests feel comfortable, relaxed and cared for from the moment they enter.
We are seeking an experienced and motivated Head Housekeeper to lead our housekeeping team and ensure that every room or public area consistently reflects the quality and standards we strive for. The ideal candidate will take pride in their everyday work and in managing their team's performance.
What you'll be doing
- Lead, train and motivate the housekeeping team to maintain exceptional standards
- Ensure all guest bedrooms are clean, organised and presented ahead of arrivals
- Monitor stock levels of all cleaning supplies, minimise waste and place orders where required
- Carry our regular room and public area inspections, ensuring quality standards are consistently maintained
- Promptly report any discovered maintenance issues
- Ensure compliance with health and safety regulations and promote safe working practises within the department
- Respond professionally to housekeeping related enquiries and appropriate resolve any discrepancies
- Ensure lost property procedures are followed accurately
- Identify opportunities to improve housekeeping operations
Experience Requirements
- 3 years of previous experience in Housekeeping
- 2 year of previous experience in a supervisory role
- Is organised and able to prioritise workloads efficiently and effectively
- Is a confident leader who works to motivate and develop their team
- Excellent communication and interpersonal skills
- Is flexible and wiling to support the wider hotel team when needed
What matters to us
We hire for attitude as much as experience. You’ll fit in well if you:
Treat others with respect and kindness, whether it’s guests or teammates
Take accountability for your role and the experience you help create
Enjoy being part of a team and bring strong team spirit
Take pride in delivering great service and the small details that make a difference
Stay calm and positive in a busy environment
Why join us?
Competitive hourly pay plus tips
Staff meals provided on shift
Employee discounts on food, drink, and stays
Enhanced maternity leave to support you and your family
Regular staff socials and team events
A genuinely supportive, close-knit team environment
The chance to work in a venue that’s part of the local community—not just another stop
If you’re someone who enjoys making people feel welcome and wants to be part of a team that cares about doing things properly, we’d love to hear from you.
Pay: From £15.00 per hour
Benefits:
- Employee discount
- On-site parking
Work Location: In person
