Job Overview
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for a positive patient experience! In this vital role, you’ll be the first point of contact for patients, managing appointments, coordinating communication between patients and dental professionals, and ensuring smooth daily operations. Your proactive approach and organizational skills will help create a friendly, efficient environment that keeps our practice running seamlessly. This paid position offers an exciting opportunity to develop your administrative expertise within a thriving dental setting.
Duties
- Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk in
- Schedule, confirm, and reschedule patient appointments using our practice management software
- Answer incoming calls promptly, addressing inquiries and directing calls to the appropriate team members
- Manage patient records accurately, ensuring confidentiality and compliance with privacy regulations
- Handle billing processes and payment collections with attention to detail
- Coordinate with dental staff to ensure timely patient flow and appointment adherence
- Maintain a clean and organised reception area to promote a professional environment
Qualifications
- Previous dental experience or administrative experience is highly preferred
- Excellent communication skills with a friendly and approachable demeanor
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Proficiency in Exact SOE is desirable
- Ability to handle sensitive information with discretion and professionalism
- A proactive attitude with a desire to provide outstanding customer service
This role is perfect for motivated individuals eager to grow their administrative skills in a supportive healthcare setting. If you thrive in lively environments where your positive attitude makes a real difference, we want to hear from you!
Pay: Up to £27,547.00 per year
Benefits:
Work Location: In person
