AG Hotels Group invites applications for the position of General Assistant for Our Orchid Hotel , Epsom ,someone who can also multi- task occasionally across other departments
Key Responsibilities:
- Provide excellent customer service by assisting guests with check-ins, check-outs, and general enquiries.
- Maintain high standards of cleanliness and presentation across guest rooms and public areas.
- Support daily operations including serving food and drinks, assisting in basic food preparation, and ensuring hygiene standards are met.
- Assist with housekeeping duties where necessary, ensuring guest rooms and public areas are maintained to the required cleanliness and presentation standards
- Handle cash and card transactions accurately and follow hotel policies and procedures.
- Report maintenance issues and ensure health and safety standards are upheld.
- Work collaboratively with team members to ensure smooth running of all hotel operations.
Flexibility Requirements:
- Must be flexible to work any shift.
- Must be available to work weekends and bank holidays as required.
- Willing to assist across different areas of the hotel based on business needs.
Pay: £12.71 per hour
Application question(s):
- Are you willing to work during weekends and bank holidays, if required?
- Which PMS system did you use in your previous hotel?
Experience:
- Front desk: 1 year (required)
Work Location: In person
