About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
We are seeking a Product Manager to lead the Wallets team for Visa Direct. In this role, you will own the product area end-to-end, including vision, roadmap, execution, and post-launch outcomes for customer balance and ledger capabilities.
You will be responsible for ensuring product hypotheses translate into measurable outcomes, balancing customer experience, risk mitigation, and commercial impact. This role requires strong judgment to clarify underlying problems, prioritize effectively, and drive high-quality delivery across cross-functional teams.
You will partner closely with engineering, data science, security, compliance, operations, sales, and go-to-market teams to deliver scalable, intelligence-led solutions that ship and deliver value.
This role is a hybrid position, based out of our London Paddington office, with three days per week in office (Tuesday–Thursday).
Product Vision, Strategy & Problem Identification
Drive evidence-based product discovery using customer, market, regulatory, and threat intelligence to validate priorities.
Customer Centricity & Experience
Solution & Delivery Experience
Translate product strategy into clear, actionable product plans, requirements, and success metrics defined pre-build.
Lead end-to-end delivery across teams, ensuring high-quality execution, roadmap sequencing, and predictable releases.
Own post-launch performance, monitoring adoption, identifying friction, and partnering with teams to resolve bottlenecks.
Data, AI & Technical Fluency
Leverage data, analytics, and AI/ML to inform prioritization, decision-making, and performance tracking.
Go-to-Market & Business Impact
Frame product decisions using business cases and measurable outcomes (risk reduction, efficiency, trust, growth).
Stakeholder Leadership & Collaboration
Build strong alignment across engineering, compliance, security, operations, and commercial teams.
Resolving Trade-offs & Execution Discipline
Team Contribution & Product Craft
Champion strong product discipline, including structured discovery, delivery rigor, and outcome tracking.
Qualifications
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
