Are you able to deliver professional, flexible and efficient administration support?
We are looking for an Administrator to join our friendly team within
NHS Oxfordshire Talking Therapies on a full time basis.
The service provides talking therapies for people across Oxfordshire experiencing anxiety and depression and has recently been awarded further funding to expand the service.
This is a pivotal role within the Service as our Administrators are the first point of contact for patients wishing to self-refer. This is a busy and rewarding role and you will be contributing to the overall patient experience of the service.
This is a full time post 37.5 hours per week worked over a range of shifts of 08:00am-16:00pm, 09:0am-17:00pm and one late shift per week 12:00pm-20:00pm
You will act as the first point of contact for all patients wishing to refer themselves to the service via the telephone or online.
You will take confidential and sensitive information while processing the information on the team’s electronic database.
You will work closely with the Senior Administrators to ensure all referrals are processed efficiently, data entry is accurately gathered and recorded and the service has administrative support.
You will also liaise with Health Care Professionals, external organisations and our local GP surgeries.
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount
Pension scheme
Lease car scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (waiting lists may apply)
Staff networking and support groups
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
