Role:
The HR Administrator plays a key role in supporting the day-to-day operations of the Employee Relations Team. This role requires strong organisational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
Duties and Responsibilities:
Management of the HR inbox and phoneline which is the first point of contact for general queries Ensuring queries are responded to within efficient timescales and identifying high priority emails which need to be escalated appropriately Maintain accurate and up-to-date employee records and ER systems Prepare and review HR documentation, such as Contracts of Employment, Offer Letters, Absence Review Invites, Maternity confirmation letters Conduct calls with company leavers to support employee retention strategies Issue company feedback surveys, collate data, and prepare results to be shared with senior stakeholders Support formal ER meetings through the provision of clear and accurate notetaking Provide administrative support to the ER advisors and management team Responding to reference request for current and previous employees Assist with HR projects and initiatives as required
Essentials:
Strong organisational and time management skills Previous experience working within an Employee Relations function Foundational knowledge of employment law and ER best practices Proficiency in Microsoft Office, excel and word applications Capable of generate reports and data when required
Desirable:
CIPD Level 3 (or working towards) Experience within the Social Care sector is advantageous but not a necessity
Above all we are looking for someone that shares in our company values. Applicants will need a personalised approach to both the role and other Colleagues, who treats people in a kind & caring way, can be trusted within their role displaying community spirit.
