Working Part time: 18.75 hours per week
The Healthcare AI Support Worker will work under the supervision of the Skin Cancer Nurse Specialists and Dermatology Consultant Team. They will play a vital role in enhancing patient care and streamlining clinical processes within the dermatology pathway.
Responsibilities include pre-screening the Urgent Suspected Cancer (USC) proforma submitted by GPs to ensure eligibility, contacting patients to verify details through a three-point identity check using the Electronic Referral System (ERS), and applying service screening criteria to exclude lesions unsuitable for clinic booking.
The role also involves capturing and uploading high-quality images to the Skin Analytics AI platform, maintaining accurate records across systems before and after clinics, and providing direct support to patients during their appointments.
This position offers an opportunity to work at the forefront of digital healthcare innovation, combining patient interaction with advanced AI technology to improve diagnostic efficiency and patient experience.
Patient Care Responsibilities
1. Pre-screening: Review of Urgent Suspected Cancer (USC) proformas submitted by GPs to confirm eligibility for AI Clinic
2. Patient Verification: Contact patients and complete a three-point identity check using the Electronic Referral System (ERS).
3. Screening Criteria: Apply service-specific screening questions to identify and exclude lesions unsuitable for clinic booking, ensuring adherence to clinical guidelines.
4. Image Capture & Upload: Take high-quality photographs of lesions and upload them to the Skin Analytics AI platform for analysis.
5. System Updates: Maintain accurate records across relevant systems before and after clinic appointments, ensuring data integrity and compliance.
6. Clinic Support: Provide assistance to patients during their clinic visits, ensuring comfort and clear communication throughout the process
The Trust’s services are provided from three locations:
- The Countess of Chester Hospital: providing 473 general and acute beds.
- Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.
The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.
The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
