Salary: £34,847 + £4,000 London weighting per annum
The Vacancy
We are seeking a creative and passionate Social Media Coordinator to help deliver engaging digital experiences that inspire audiences, strengthen supporter relationships and drive action across our social media channels.
This is an exciting opportunity to play a key role in shaping Islamic Relief UK's social media presence, creating impactful content and supporting campaigns that raise awareness, increase engagement and generate vital funds for our humanitarian work around the world.
Based within our Marketing team, this role offers the opportunity to make a meaningful difference by developing compelling content, supporting high-profile campaigns and helping to position Islamic Relief as a leading voice within the charity sector.
JOB PURPOSE:
Supporting the development and implementation of Islamic Relief UK's organic social media strategy
Managing and maintaining content across our social media channels, ensuring all content reflects Islamic Relief's brand, values and tone of voice
Planning, creating and publishing engaging content across platforms including Facebook, Instagram, X, LinkedIn and other emerging channels
Maintaining an up-to-date social media content calendar and ensuring content is planned and scheduled effectively
Supporting the delivery of high-profile campaigns that raise awareness, drive engagement and generate fundraising income
Developing compelling copy and working with creative teams to produce impactful digital content
Monitoring social media performance and using insights, analytics and audience data to optimise content and campaign effectiveness
Keeping up to date with emerging social media trends, best practice and platform developments to identify new opportunities for growth
Managing online engagement and helping to foster positive relationships with supporters and online communities
Supporting the development of relationships with influencers, content creators and key stakeholders to extend the reach of Islamic Relief's messaging
Utilising social media management and reporting tools to monitor activity, evaluate performance and provide actionable recommendations
Working collaboratively with colleagues across Marketing, Fundraising and Communications to ensure integrated and effective campaign delivery
Providing operational and strategic support to the Digital Engagement Manager and deputising where required
PERSON SPECIFICATION
You will have experience creating platform-specific content, managing multiple priorities and using social media strategically to achieve organisational objectives. With excellent communication skills and a strong understanding of digital trends, you will be confident working collaboratively across teams and engaging with a diverse range of stakeholders.
Degree level qualification or equivalent professional experience
Significant experience creating engaging, channel-specific content across social media platforms including Facebook, Instagram, X (Twitter), LinkedIn and Snapchat
Experience supporting the delivery of social media strategies and campaigns
Experience producing and managing live video content to drive engagement and communicate key messages
Experience working within the charity, third sector or not-for-profit environment, or a strong understanding of the sector and its communications needs
Knowledge and appreciation of international development, humanitarian work and Islamic humanitarian values
Excellent written and verbal communication skills with strong copywriting and proofreading abilities
Experience using social media management, monitoring and listening tools, with knowledge of platforms such as Sprout Social being advantageous
Strong understanding of social media trends, audience behaviours and digital best practice
Experience using data, reporting and insights to optimise content performance and inform future activity
Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously
Experience using graphic design software such as Adobe Photoshop and Illustrator
Excellent organisational skills and attention to detail
Strong stakeholder management and relationship-building skills
A creative and innovative approach to content development and audience engagement
The ability to work independently and as part of a collaborative team
A results-focused mindset with the ability to deliver against objectives and targets
Strong motivation and empathy towards the aims and objectives of Islamic Relief
Flexibility to work occasional evenings and weekends and travel when required
For more information, please click on the Documents tab above to view the full Job Description
The Company
Islamic Relief is a faith-inspired humanitarian aid and development agency working to save and transform the lives of some of the world’s most vulnerable people. We work in over 45 countries, assist people of all faiths and none according to need and do not discriminate in any way. Our proximity means we can often respond swiftly to emergencies and work in areas that other organisations cannot access.
We are the only UK-based Muslim faith-inspired charity to have been certified against the Core Humanitarian Standard on Quality and Accountability (CHS), which is designed to ensure that charities best meet the needs of the communities they serve.
Islamic Relief is a member of the Disasters Emergency Committee (DEC), we have Consultative Status with the UN Economic and Social Council, and we are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement.
What We Offer
Islamic Relief Worldwide recognises our staff as our biggest asset, and so we offer a range of benefits designed to support their professional development, mental and physical health, and work/life balance.
For more information click here.
Personal learning and development opportunities
Annual leave and additional leave
Service related pension scheme
Maternity, paternity, adoption and shared parental leave and pay
Healthcare
cash plan
Employee assistance support
Occupational advanced sick pay
Mental Health First Aiders
Charity volunteering
Cycle to Work scheme
On-site car parking
Field
visits
Our Values
Sincerity
We are driven and motivated by sincerity to God and our duty to humanity.
Excellence
A commitment to excellence is a hallmark of our operations, programmes and conduct towards the vulnerable people we serve.
Compassion
Every life is precious, so we join other humanitarian actors in easing the suffering caused by disasters, poverty and injustice.
Social Justice
We empower poor and vulnerable people to have their rights fulfilled and to achieve their God-given potential.
Custodianship
We value and protect the Earth and its resources, including its people, and we aim to honour the trust people place in us to be transparent and accountable.
