Job Introduction
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
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Attend daily briefings and weekly function sheet meetings to stay informed of operations and events
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Type and format recipes to a high professional standard
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Update and maintain accurate booking numbers and kitchen planning data
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Assist with dish costings and the creation/updating of dish specifications
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Prepare and print custom transfer sheets for decorative work
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Upload, manage, and close rotas using internal systems
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Place and track food orders, liaising with suppliers and internal teams
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Maintain and update cleaning checklists and hygiene records
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Ensure all relevant kitchen information is current, accessible, and clearly communicated
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E-mail communications within the company on behalf of the Pastry Team
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Assist in organising training schedules and tracking progress for apprentices or junior chefs
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Create and maintain onboarding packs and training documentation for new pastry staff
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Assistance with Monthly Food Stock Takes
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Help coordinate collaborative events with other departments (e.g. marketing, events team)
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Work with chefs to improve ingredient tracking and reduce waste through better ordering/stock rotation records
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Manage visual libraries of finished dishes for presentation consistency
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Coordinate initiatives to celebrate team achievements (e.g. staff birthdays, milestones, team photos)
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Maintain a team noticeboard or digital update sheet to share successes, updates, or upcoming events
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Manage internal communications via email on behalf of the Pastry Team, acting as a key liaison with other departments to ensure accurate and timely information sharing.
Key Skills, Qualities & Experience
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Highly organised with excellent attention to detail
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Strong written and verbal communication skills
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Comfortable working in a fast-paced environment and meeting tight deadlines
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Proficient with Microsoft Office and kitchen management systems (training provided where needed)
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Experience in hospitality or kitchen operations is desirable but not essential
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A proactive and adaptable team player who enjoys supporting a dynamic team
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Eager to take initiative and work closely with the team to evolve this new role into a vital support function."
Benefits
Grantley Hall offers a wide range of benefits and opportunities for all employees:
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A monthly service charge - typically £3,400 annually
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31 days holiday increasing to 33 days with length of service
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Access to earnings before payday (Stream)
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Holiday Buy/Sell Scheme
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Free parking
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Complimentary meals when on duty
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Discounted modern and spacious live-in accommodation
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Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
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Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
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Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
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Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
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Discounted hotel stays with Pride of Britain hotels
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Complimentary bespoke uniform and annual shoe allowance
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Free sight tests for those eligible
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Onsite Team Gym with professional induction
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Refer a Friend Scheme where you can earn up to £1000
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24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
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Grantley Academy to support your development
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Annual paid volunteering days
