We are looking for a Counter Fraud Training Officer to join the Cifas Academy. This is an exciting opportunity for an experienced training professional to design and deliver innovative, high-impact counter fraud learning programmes that equip individuals and organisations with the knowledge and skills to stay ahead of evolving threats.
Working alongside the Head of Learning, you will develop engaging courses and new learning products to help shape the organisation's learning strategy. This hands-on role combines course design, delivery and stakeholder collaboration, making it ideal for someone who thrives on creating exceptional learning experiences while driving meaningful change. Candidates will hold a Level 4 Certificate in Education and Training (or equivalent) and a recognised Assessor qualification (minimum Level 3), together with a passion for developing people and supporting transformational approaches to tackling fraud and financial crime.
Working alongside industry specialists, the successful candidate will be responsible for:
- Developing, delivering on day-to-day training and assessments as a lead trainer for Cifas. Lead on regulated courses delivery and assessing.
- Counter fraud related activities as an SME maintaining and developing own professional knowledge
- Working with the Head of Learning and the Business Manager (Learning and Public Sector) to ensure scheduling and operations work effectively.
- Proactively identify opportunities to build Cifas Academy’s capabilities, promoting Cifas Academy training products
- Supporting the Business Manager to undertake in-depth analysis and research, including learning feedback, member needs, market and technological development, to support the development of training material and delivery
- Proactively identifying opportunities for continuous improvement to services and processes.
- Working in partnership with internal and external stakeholders, academic institutions; supporting on external inspections and assessments of our learning
- Representing Cifas Academy as a leading institution in fraud prevention training at internal and external boards/committees and with learning consultants, as required whilst promoting Cifas as the centre of intelligence and knowledge.
- Working in collaboration with colleagues, to ensure all aspects of Health & Safety and data protection compliance are met by all associates and learners.
- Professionally representing Cifas at external meetings, conferences and events.
To be successful in this role, you will have:
- Level 4 Certificate in Education and Training and/or a recognised assessors qualification (minimum Level 3), and, ideally be SFJ accredited or CFPAB Accredited for delivery and assessing
- Experience designing, delivering and evaluating learning and training programmes.
- Experience managing course design, development, delivery and measuring learning outcomes.
- Knowledge of fraud prevention, financial crime and data protection principles is advantageous.
- Ability to create innovative learning solutions that engage diverse learning styles.
- Experience coaching, mentoring and assessing learners, applying learning and development best practice.
- Strong stakeholder and relationship management skills, including working with external training providers.
- Skilled in researching and analysing information to identify learning needs and outcomes.
- Excellent planning, organisational and prioritisation skills, with strong attention to detail.
- Strong communication, collaboration and influencing skills, with the ability to build effective working relationships.
In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:
- Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events
- Generous annual leave, plus bank holidays
- Private healthcare
- Excellent pension package through salary sacrifice
- Personal and professional growth
- Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.
We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whilst keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. Since 2021, we have been recognised in the Best Companies listings, and again in 2026 have been awarded 2 stars for outstanding levels of engagement. We have also been awarded the Investors in People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
Cifas is the UK’s leading fraud prevention service, managing the largest database of instances of fraudulent conduct in the country. Our members are organisations from all sectors, sharing their data across those sectors to reduce instances of fraud and financial crime. Operating as a not-for-profit means our teams put all their efforts into our mission of fighting fraud, rather than creating a financial return for shareholders.
Fraud presents a serious and significant threat to the UK and our role in protecting businesses, the public and the economy from fraud is now more important than ever before. As a result, we have ambitious plans to innovate and create new services and products that will significantly improve the way that we and our members tackle fraud.
Our employees play a crucial part in ensuring we remain the UK's leading fraud prevention service, whilst also ensuring our members remain at the heart of everything we do.
