Due to growth and expansion within our team, SGL are seeking a Door Supervisor working within the Swansea area, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service.
At SGL, we believe that the diversity of our workforce should reflect the community in which we serve.
We aim to prioritize your professional growth and success. Joining us as a Door Supervisor means becoming an integral part of the venue and team, where you will be responsible for maintaining top-notch customer care and safety. This is a fantastic opportunity to be part of a rapidly growing organization and make a positive impact on Swansea’s lively entertainment scene.
What We Need From You:
· Be able to work weekends.
· Ability to establish strong rapport with clients, customers, and colleagues.
· Excellent communication and customer service skills.
· Self-motivated and comfortable working as part of a diverse team.
· Ability to provide a 5-year checkable work history.
What You Will Be Doing:
· Extend a warm and professional welcome to venue visitors. Screen individuals for entry suitability.
· Collaborate with clients, customers, and colleagues.
· Conduct searches for unauthorized or illegal items.
· Respond promptly and efficiently to incidents within queues or the venue.
· Offer customer support and manage incidents both inside and outside the venue.
· Maintain a security presence to ensure smooth operations and enhance the customer experience.
What We Will Do for You:
Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role
Job Types: Full-time, Part-time, Permanent
Pay: From £13.68 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
Licence/Certification:
Work Location: In person
