We are currently looking to recruit a Rental Desk Supervisor to join our team. This is an excellent opportunity for someone with strong organisational skills and customer service experience.
The successful candidate will be responsible for overseeing the daily operations of the rental desk, ensuring excellent service delivery to customers, and supporting the wider team.
Key duties include managing bookings, co-ordinating vehicle availability, handling customer enquiries, and valeting and checking the vehicles before hire.
A key requirement for this role is the ability to drive HGV C1 7.5t vehicles, so a valid and appropriate licence is essential. The role will involve moving vehicles between sites.
Key responsibilities:
- Supervising the day-to-day running of the rental desk
- Managing customer bookings and enquiries
- Ensuring vehicle availability and efficient utilisation
- Maintaining high levels of customer service
- Assisting with vehicle movements, driving when required
- Valeting and checking vehicles before hire
Requirements:
- Previous experience in a rental, transport, or logistics environment
- Strong organisational skills
- Excellent communication and customer service abilities
- Valid HGV C1 licence (essential)
- Ability to work under pressure and manage multiple priorities
What We Offer:
- Competitive salary (depending on experience)
- No shifts. No weekends. Monday to Friday 8.00am to 5.30pm (45 hours per week)
- 21 days holiday plus bank hoildays
- Opportunity to join a well-established and growing business
- Supportive team environment
If you are interested or would like more information, please message Brenda Edwards, Office Manager, or call her on 01726 829201.
Pay: £32,760.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Plymouth PL7 4AW: reliably commute or plan to relocate before starting work (required)
Experience:
- Rental: 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person