Job Summary
We are seeking a friendly and efficient Cafe Assistant to join our dynamic team. The ideal candidate will be passionate about delivering excellent guest services and supporting the smooth operation of our café. This role offers an opportunity to develop skills within the hospitality industry, working in a vibrant environment that values teamwork and professionalism. The Cafe Assistant will be responsible for providing exceptional service, assisting with food preparation, and maintaining a welcoming atmosphere for all customers.
Responsibilities
- Greet guests warmly and take their orders with attentiveness and courtesy
- Serve food and beverages in accordance with health and safety standards
- Assist with food preparation, ensuring quality and presentation meet company standards
- Maintain cleanliness of the café, including clearing tables, cleaning workstations, and restocking supplies
- Handle cash transactions accurately using the till system
- Upsell menu items to enhance guest experience and maximise sales opportunities
- Ensure compliance with food safety regulations and hygiene protocols
- Support kitchen staff during busy periods by preparing ingredients or assisting with basic tasks
- Manage guest enquiries professionally, providing information about menu options and specials
- Collaborate effectively with team members to ensure smooth daily operations
Experience
- Previous experience in hospitality or restaurant settings is preferred but not essential; training will be provided
- Familiarity with serving procedures and food safety standards is advantageous
- Basic maths skills for handling transactions confidently
- Experience in food preparation or kitchen work is desirable but not mandatory
- Strong organisational skills with good time management abilities
- A friendly attitude with excellent guest service skills
- Ability to upsell menu items to enhance customer satisfaction and sales performance
This role provides an excellent platform for individuals passionate about hospitality to grow their skills within a supportive team environment. We welcome applicants who are eager to learn, reliable, and committed to delivering outstanding guest experiences.
Job Types: Full-time, Part-time
Pay: £12.71 per hour
Work Location: In person
