Job Summary
We’re looking for an experienced and commercially minded Marketing & Sales Manager to join Manager of Brands, working across our portfolio of multiple award-winning hospitality venues in Newcastle.
This is a hands-on role focused on growing our brands, driving bookings and developing valuable commercial relationships across the city.
Working closely with senior leadership and our Business Team, you’ll lead marketing activity across the group while proactively developing opportunities with local businesses, hotels, concierge teams, corporate clients, event partners and the wider Newcastle business community.
We’re looking for someone who understands hospitality, knows how to translate strong marketing into increased bookings, footfall and revenue, and is just as comfortable developing a campaign as they are building relationships and generating new business.
What You’ll Be Doing
- Develop and deliver marketing plans and campaigns that drive awareness, bookings, covers and repeat visits.
- Build relationships with local businesses, corporate clients, hotels, concierge teams, tourism partners and other relevant contacts.
- Attend relevant networking events and business forums, representing the group and developing new opportunities.
- Grow business across corporate dining, private dining, group bookings, catering and events.
- Develop partnerships and collaborations that generate both brand exposure and commercial return.
- Lead marketing around menu launches, seasonal campaigns, events, promotions and key trading periods.
- Develop CRM and customer-retention activity to encourage repeat visits and strengthen our customer databases.
- Work collaboratively with the Business Team across brand, digital, social, content and campaign delivery.
- Manage relevant marketing budgets, agencies and external partners.
- Monitor performance, customer behaviour and commercial results to identify what’s working and where further opportunities exist.
- Stay close to our venues and teams, understanding operational priorities and identifying opportunities to support trade.
- Provide reasonable hands-on support across marketing activity during busy periods, major campaigns or team absence when required.
What We’re Looking For
- Strong experience in hospitality marketing, sales, business development or a similar commercially focused role.
- A genuine understanding of how restaurants and hospitality businesses build awareness, drive footfall and generate repeat business.
- A confident networker and relationship-builder who is comfortable representing a business externally.
- Commercially minded, proactive and able to identify and develop new opportunities.
- Experience developing and delivering marketing campaigns across digital and offline channels.
- Good understanding of CRM, customer retention and digital marketing.
- Strong communication, organisation and project-management skills.
- Experience working with agencies, partners or external suppliers would be advantageous.
- Knowledge of Newcastle and the wider North East business community would be a strong advantage.
About You
You’ll be commercial, creative and proactive, with the confidence to bring ideas, recommendations and new opportunities to the table.
This isn’t a purely desk-based marketing role. We’re looking for someone who enjoys being connected to the local hospitality and business community — building relationships, identifying commercial opportunities and understanding what drives guests to choose our venues — while working collaboratively with our Business Team to turn those opportunities into effective marketing activity.
Pay: £34,000.00-£38,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
Work Location: In person
