As a Bodyshop Administrator at Bustec, you will play a crucial role in providing administrative support to ensure the smooth operation of our body shop. You will handle various office tasks, assist with customer inquiries, and contribute to maintaining a professional and organised work environment.
Key Responsibilities:
- Perform general administrative duties such as answering phone calls, responding to emails, and managing appointment scheduling.
- Coordinate with customers, insurance companies, and suppliers to ensure efficient communication and smooth workflow.
- Prepare and process repair estimates, invoices, and other relevant documentation accurately and in a timely manner.
- Maintain accurate and organised records of repair orders, parts orders, and customer information.
- Handle customer inquiries and provide exceptional customer service, addressing any concerns or issues promptly and professionally.
- Collaborate with the body shop team to ensure efficient workflow and timely completion of repairs.
- Support the management team with various administrative tasks and special projects as required.
Requirements:
- Previous experience in an administrative role, preferably within the automotive or body shop industry.
- Strong organisational skills with excellent attention to detail and the ability to multitask effectively.
- Proficient computer skills, including experience with MS Office applications.
- Excellent communication and customer service skills, both written and verbal.
- Ability to work well in a fast-paced environment and prioritise tasks to meet deadlines.
- A proactive and self-motivated attitude with a strong willingness to learn and contribute to a positive team environment.
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- Bellshill ML4 3LR: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Administration: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
