Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience.
Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time.
Reporting to the Technical Operations Director, you'll be involved in:
Working with global internal technology, business, and project teams to deliver system changes, migrations, and integration projects.
Project Planning and Execution: Plan technical projects, manage timelines, and work with the business analysis team to define use cases and acceptance criteria. Facilitate agile planning sessions with technical teams to ensure deliverables are agreed upon, acceptance criteria are accurately documented, and priorities are clear.
System Delivery and Change Management: Ensure new systems are delivered with appropriate documentation and change management practices. Manage project delivery within agreed time, scope, and cost parameters.
End-to-End Project Management: Lead and execute change and transformation initiatives for SaaS sales, managing project scope, resources, budgets, and timelines to deliver successful outcomes.
As-Is and To-Be Documentation: Conduct comprehensive analysis of current ('as-is') processes and define future ('to-be') states, creating clear, detailed documentation to support informed decision-making.
Stakeholder Engagement: Collaborate with key stakeholders, including sales leadership, product teams, IT, and customer success, to ensure alignment on objectives, roles, and responsibilities.
Project Planning and Scheduling: Develop and maintain detailed project plans, schedules, and milestones, using project management tools to track progress and address any risks or issues.
Change Impact Assessment: Analyse the impact of proposed changes on existing sales processes, workflows, and team dynamics, and recommend strategies to minimise disruption.
Communication and Training Plans: Develop and implement communication plans to keep stakeholders informed and engaged; coordinate training sessions and materials to ensure successful adoption of new processes and tools.
Risk Management and Mitigation: Identify project risks and potential challenges proactively, creating mitigation plans and keeping stakeholders updated on project status and roadblocks.
We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.
We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.
We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
