Remote
Salary: £53,000–£60,000
Are you a SQL Server Database Administrator who enjoys keeping business-critical systems stable, secure and performing well?
We’re looking for a Database Administrator to join Tribal’s Platform Engineering team and support the database environments behind our global education software. This is a permanent, remote UK role with a salary of £53,000–£60,000.
SQL Server experience is the main technical requirement. You may also work with Oracle, PostgreSQL and cloud-hosted databases, but you don’t need to be an expert in those areas on day one — the team can support you in developing them.
At Tribal
Tribal is a leading EdTech business providing software solutions to the global education market. Our products support education institutions worldwide in delivering exceptional learning experiences and achieving successful outcomes for their students.
Our Platform Engineering team maintains the secure, reliable environments that support Tribal’s products and customers. You’ll join a globally distributed team that shares knowledge across regions and works together to keep services running well.
The Role
As a Database Administrator, you’ll take hands-on responsibility for the day-to-day health of managed database environments. You’ll monitor and resolve issues, maintain performance and resilience, and help deliver safe upgrades and service improvements.
You’ll be responsible for:
Monitoring SQL Server database environments and responding to alerts, incidents and service issues
Investigating root causes and implementing practical fixes or workarounds
Maintaining database performance, security, reliability and access controls
Managing backup and restoration processes in line with service requirements
Supporting database migrations, capacity planning and performance optimisation
Delivering database patches, upgrades and installations through agreed change controls
Keeping operational procedures and technical documentation current
Sharing knowledge with colleagues and contributing to practical service and process improvements
Supporting occasional planned evening or weekend work when required; there is no formal UK on-call rota, APAC colleagues cover UK overnight hours, and out-of-hours work is compensated in line with policy
What you'll bring:
Proven hands-on experience as a SQL Server Database Administrator in an enterprise production environment
Experience with database monitoring, incident resolution and root-cause analysis
Strong knowledge of backup, recovery, performance tuning, indexing and SQL query optimisation
Understanding of database security, access governance and high-availability principles
Experience supporting database patches, upgrades or migrations
A reliable, collaborative approach, a practical problem-solving mindset and a genuine appetite to learn
Clear written and verbal communication skills and confidence working in a globally distributed team
Experience with Oracle, PostgreSQL, cloud platforms or shell scripting would be useful, but these can be developed in the role
What can Tribal offer you?
We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance and Employee Assistance Programme, along with a generous parental leave package and the ability to buy or sell holiday each year. We also offer the option of working overseas for up to 8 weeks per year. You'll also have access to E-Learning opportunities to enhance your skills, Volunteer Days to give back to your community and access to Achievers, our reward and recognition platform, to ensure you can thrive both personally and professionally in a supportive and rewarding environment.
We are proud to be certified as a Family Inclusive Workplace through Working Families, which recognises our commitment to creating an environment that enables employees to balance their responsibilities inside and outside of work. We encourage and support a range of flexible working patterns for all colleagues. If you need flexibility, apply and discuss your needs with us.
As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector.
Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
We welcome applications from individuals who already have the right to work in the UK.
AI IN RECRUITMENT AND SELECTION
We understand many people use AI tools to help with their applications and we’re comfortable with that when used responsibly. What matters to us is honesty. Please don’t use AI to misrepresent your skills or experience, as it affects fairness and may lead us to withdraw your application. We value authenticity and want to get to know the real you. Please note that all of our formal interviews will be carried out with a strict ‘camera on’ policy and you will be asked to verify your identity as part of the formal interview process.
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