Overview
We are seeking a friendly and proactive Farm Shop Assistant/ Barista to join our team. This role involves providing excellent customer service, assisting with merchandising, preparing a variety of beverages, serving ice cream, making sandwiches/ hot food and ensuring the smooth operation of our farm shop. The ideal candidate will be organised, have strong communication skills, and be capable of engaging with a diverse customer base. This paid position offers an excellent opportunity to gain experience in retail and customer service within a rural setting.
Responsibilities
- Greet customers warmly and assist with their enquiries in a professional manner
- Support merchandising efforts by arranging products attractively and restocking shelves as needed
- Handle sales transactions accurately using the point-of-sale system, including upselling products where appropriate
- Provide information about products, including farm produce and seasonal items
- Maintain the cleanliness and organisation of the shop area to ensure a welcoming environment
- Manage stock levels and assist with inventory checks
- Assist in organising promotional displays and seasonal decorations
- Support other team members during busy periods to ensure efficient shop operations
- Prepare and serve a range of hot and cold beverages, including coffee, tea and speciality drinks, ensuring standards are met.
- Handle food preparation tasks such as assembling sandwiches or snacks as required. (Food hygiene Level 2&3 training and certificates will be provided)
- Follow health and safety guidelines diligently to uphold food safety standards at all times.
Experience
- Previous barista or customer service experience is highly desirable but not essential; training will be provided
- Hospitality experience is essential (Minimum 2 years required - FOH)
- Knowledge of food safety practices is advantageous.
- Good organisational skills with the ability to manage time effectively during busy periods
- Strong communication skills to engage confidently with customers and team members
- Experience in serving customers in a fast-paced environment is beneficial.
- Strong time management skills are essential to prioritise tasks effectively during busy shifts. This role offers an excellent opportunity for individuals passionate about coffee and customer service to develop their skills within a supportive team environment. We value organised, friendly candidates who take pride in their work and are eager to contribute to the success of our farm shops.
Pay: Minimum wage
Under 18 - £8.00
18 to 20 - £10.85
21 and over - £12.71
Availability: Monday - Sunday
Pay: From £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
