Overview
Embark on an exciting journey as an Apprentice Sales Administrator, where you'll play a vital role in supporting the sales team and ensuring smooth administrative operations. This paid apprenticeship offers a fantastic opportunity to develop essential skills in sales support, customer service, within a dynamic environment. If you're eager to learn, organised, and passionate about delivering excellent service, this role is perfect for you!
Responsibilities
- First point of contact for customers - Answering the telephone, e-mails and dealing quickly and efficiently with any customer enquiries.
- Work alongside the Account Managers, learning how to use our Wintree database system, to input Customer Orders & Call offs with suitable training
- Ensure all relevant customer details for delivery & delivery dates are correct.
- Provide customers with 48hrs notice of planned deliveries arriving.
- Handle any physical customer collections, handling payments via card/BACS ensuring the correct amounts have been charged.
- To assist in the Marketing sector, learn social media platforms with suitable training
- Work alongside the Sales Administrators in maintaining the customer quotation records.
- Help the Company to protect the health of yourself and others.
- Assist with any other tasks as required by the company.
This apprenticeship provides a structured pathway into sales administration where you will work towards completing your Business and Customer Services Apprenticeship Level 2 qualification over a 12 month period whilst in the role.
Pay: £8.00-£12.71 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Work Location: In person
